AI Receptionist Integration & Automation

Infallibletechie; Town of Florida (NY); On-site; USD 344,400 - 1,033,200; Part time

Job summary

A tech company is seeking a freelancer to develop an AI-powered receptionist aimed at managing front-desk duties effectively. The role involves scheduling appointments using Google Calendar, handling emails through Gmail, and making outbound calls to deliver intake forms. Candidates should have experience with CRM data management and be able to provide maintainable documentation. This project will culminate in a successful live test with actual users.

Qualifications

• Experience managing appointments and events in Google Calendar.
• Ability to draft and manage email responses using Gmail.
• Proficient in making voice calls and using various telephony tools.
• Experience with capturing form submissions and managing data.
• Ability to create user guides and maintain project documentation.

Responsibilities

• Manage scheduling and appointments directly in Google Calendar.
• Handle email communications and track responses through Gmail.
• Initiate calls and deliver intake forms effectively.
• Guide users through payment processes and log results.
• Prepare documentation and user guides for team use.

Skills

Google Calendar management

Gmail response handling

Voice call integration

CRM data management

API integration knowledge

User documentation skills

Tools

Twilio

Typeform

Job description

$250-750 USD

Open

Posted 1 day ago

Ends in 5 days

$250-750 USD

Paid on delivery

I am rolling out an AI-powered receptionist to take over several front‑desk duties and weave them seamlessly into our current workflow. The assistant must book and manage appointments directly in Google Calendar, handle incoming messages and send intelligent replies from our Gmail account, place outbound calls that deliver intake forms, and guide members to complete payments without human intervention. To keep the project concrete, I will consider the job complete when the assistant can:

• Create, reschedule, and cancel events in Google Calendar while avoiding conflicts and sending confirmations to guests.
• Draft, send, and track email responses through Gmail with conversation context preserved.
• Initiate outbound voice calls, deliver links to digital intake forms, capture submissions, and store the data in our CRM (or a simple spreadsheet if no CRM link is available yet).
• Direct callers or email respondents to the correct payment portal, confirm successful transactions, and log the result.

Code-level documentation, API keys stored in environment variables, and a short user guide for my team are part of the final hand‑off. If you recommend specific telephony or form‑builder tools (Twilio, Typeform, etc.), note any additional fees up front so we can approve them before implementation. Please build with maintainability in mind; I should be able to adjust greetings, email templates, and payment URLs without touching the core logic. Once everything passes a week‑long live test with real customers, I will sign off on the project.