AI QA Analyst: Consular & Passport Ops (Remote)

AuraOne; United States; Remote; USD 99,000 - 135,000; Full time

Job summary

AuraOne seeks an experienced Consular Officer / Passport Specialist operations reviewer to evaluate AI outputs against official workflows and firm guidelines. You will grade tone, escalation logic, and stakeholder alignment on a structured rubric, flagging policy gaps with severity tags and documenting the next steps for training data generation.

Ideal candidates bring direct consular operations experience, strong attention to detail, and the ability to work asynchronously for at least 10 hours

Qualifications

• Direct working experience in consular officer / passport specialist operations on real teams for Consular Officer / Passport Specialist work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current consular officer / passport specialist operations workflows, playbooks, and firm policy for Consular Officer / Passport Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Consular operations

Job description

AuraOne seeks an experienced Consular Officer / Passport Specialist operations reviewer to evaluate AI outputs against official workflows and firm guidelines. You will grade tone, escalation logic, and stakeholder alignment on a structured rubric, flagging policy gaps with severity tags and documenting the next steps for training data generation.

Ideal candidates bring direct consular operations experience, strong attention to detail, and the ability to work asynchronously for at least 10 hours