Remote AI QA Analyst – Passport Operations

AuraOne, Inc.; United States; Presencial; USD 34 000 - 55 000; Tempo integral

Resumo da oferta

AuraOne, Inc. is seeking a Passport Acceptance Agent specialist operations reviewer for a remote, contractor role in the United States. You will evaluate AI outputs against established workflows, playbooks, and policies, then document the right next steps for training.

Responsibilities include grading tone, escalation logic, and stakeholder fit, flagging policy gaps, and maintaining inter-rater calibration scores. Availability of at least 10 hours weekly is required.

Qualificações

• Direct working experience in passport acceptance agent specialist operations on real teams for Passport Acceptance Agent work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsabilidades

• Review AI outputs against current passport acceptance agent specialist operations workflows, playbooks, and firm policy for Passport Acceptance Agent assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Conhecimentos

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Passport Acceptance Agent specialist

Descrição da oferta de emprego

AuraOne, Inc. is seeking a Passport Acceptance Agent specialist operations reviewer for a remote, contractor role in the United States. You will evaluate AI outputs against established workflows, playbooks, and policies, then document the right next steps for training.

Responsibilities include grading tone, escalation logic, and stakeholder fit, flagging policy gaps, and maintaining inter-rater calibration scores. Availability of at least 10 hours weekly is required.