AI Program Strategist

Timo Labs; Irvine (CA); Hybrid; USD 150,000 - 155,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

FSA

Paid time off

Tuition reimbursement

Referral program

Pet Insurance

Job summary

Silverado Home Office in Irvine, CA is hiring an AI Program Strategist to lead AI-enabled transformation across operations, HR, IT, and more. You will observe workflows, identify improvements, and drive adoption of practical AI solutions to reduce admin burden and boost productivity.

You will partner with executives and frontline teams, build scalable playbooks, and ensure compliance with privacy and security requirements. Remote options may be considered.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Demonstrated experience leading operational improvement, business transformation, AI, automation, product operations, consulting, implementation, or change management initiatives.
• Proven experience owning complex business problems from discovery through implementation and measurable results.
• Hands-on experience using AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, or similar technologies in a business environment.
• Strong business acumen with the ability to translate operational challenges into practical solutions.
• Ability to influence stakeholders and drive initiatives without direct authority.
• Healthcare, HIPAA, or other regulated-industry experience strongly preferred.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience with AI, automation, low-code, workflow, or productivity platforms.
• Excellent facilitation, communication, and relationship-building abilities.
• Ability to manage multiple initiatives and priorities simultaneously.
• Comfortable navigating ambiguity and driving organizational change.

Responsibilities

• Partner with leaders across Operations, HR, Talent Acquisition, Finance, IT, Sales, Marketing, and Legal to identify opportunities to improve how work gets done.
• Observe workflows firsthand, map current processes, and identify inefficiencies, pain points, and opportunities for improvement.
• Lead initiatives through Silverado's improvement process: Discover → Diagnose → Prioritize → Design → Pilot → Validate → Scale.
• Build and manage a portfolio of high‑impact business improvement opportunities.
• Identify opportunities to leverage AI, automation, and productivity tools to reduce administrative burden and improve employee effectiveness.
• Research, pilot, and implement practical AI solutions that can be incorporated into everyday workflows.
• Design adoption strategies, training resources, and implementation plans that drive sustainable results.
• Serve as an internal AI subject matter expert and trusted advisor.
• Facilitate workshops and working sessions to uncover innovation opportunities and gain stakeholder alignment.
• Build trust with frontline employees and leaders to drive adoption of new processes and technologies.
• Measure outcomes, track business impact, and continuously optimize solutions.
• Develop scalable frameworks and repeatable playbooks that can be applied across the organization.
• Ensure AI and automation initiatives align with healthcare privacy, security, compliance, and organizational requirements.
• Exercise sound judgment when working with PHI, ePHI, credentials, and sensitive business information.
• Partner with Privacy, Security, Legal, Compliance, and IT teams to support responsible AI adoption and risk management.

Skills

AI/Automation

Change Management

Facilitation

Stakeholder Influence

Problem Solving

Education

Bachelor's degree

Advanced degree preferred

Tools

Microsoft Copilot

ChatGPT

Gemini

Claude

Job description

Join Silverado Home Office in Irvine, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services™. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We're hiring an AI Program Strategist - a strategic and hands‑on business transformation leader who partners across all areas of Silverado to identify operational challenges, implement practical AI and automation solutions, and drive measurable improvements in productivity, efficiency, and employee experience.

Be a difference‑maker with a memory care innovator!

You're a curious problem solver who thrives on turning ideas into action. You don't just recommend improvements; you own them from discovery through implementation and adoption. You're equally comfortable sitting with frontline teams to understand how work gets done and collaborating with executives to drive organization‑wide change.

Location & Travel Requirements

This position is based in Irvine, CA at the Silverado Home Office. Remote candidates will be considered. Travel to Silverado communities and business locations will be required as needed.

What You’ll Be Doing

• Partner with leaders across Operations, HR, Talent Acquisition, Finance, IT, Sales, Marketing, and Legal to identify opportunities to improve how work gets done.
• Observe workflows firsthand, map current processes, and identify inefficiencies, pain points, and opportunities for improvement.
• Lead initiatives through Silverado's improvement process: Discover → Diagnose → Prioritize → Design → Pilot → Validate → Scale.
• Build and manage a portfolio of high‑impact business improvement opportunities.
• Identify opportunities to leverage AI, automation, and productivity tools to reduce administrative burden and improve employee effectiveness.
• Research, pilot, and implement practical AI solutions that can be incorporated into everyday workflows.
• Design adoption strategies, training resources, and implementation plans that drive sustainable results.
• Serve as an internal AI subject matter expert and trusted advisor.
• Facilitate workshops and working sessions to uncover innovation opportunities and gain stakeholder alignment.
• Build trust with frontline employees and leaders to drive adoption of new processes and technologies.
• Measure outcomes, track business impact, and continuously optimize solutions.
• Develop scalable frameworks and repeatable playbooks that can be applied across the organization.
• Ensure AI and automation initiatives align with healthcare privacy, security, compliance, and organizational requirements.
• Exercise sound judgment when working with PHI, ePHI, credentials, and sensitive business information.
• Partner with Privacy, Security, Legal, Compliance, and IT teams to support responsible AI adoption and risk management.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Demonstrated experience leading operational improvement, business transformation, AI, automation, product operations, consulting, implementation, or change management initiatives.
• Proven experience owning complex business problems from discovery through implementation and measurable results.
• Hands‑on experience using AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, or similar technologies in a business environment.
• Strong business acumen with the ability to translate operational challenges into practical solutions.
• Ability to influence stakeholders and drive initiatives without direct authority.
• Healthcare, HIPAA, or other regulated‑industry experience strongly preferred.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Experience with AI, automation, low‑code, workflow, or productivity platforms.
• Excellent facilitation, communication, and relationship‑building abilities.
• Ability to manage multiple initiatives and priorities simultaneously.
• Comfortable navigating ambiguity and driving organizational change.

Why Choose Silverado?

• Fortune Magazine Best Workplaces in Aging Services list
• Certified as a Great Place to Work®
• Opportunity to help shape Silverado's AI and innovation strategy

#LI-SR1

Anticipated pay range

$150,000—$155,000 USD

Silverado offers the following benefits to eligible employees

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V