AI Program Manager

Self Opportunity, Inc.; Dallas (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k)

Paid time off

Job summary

Self Opportunity Inc. partners with a well-established, multi-concept restaurant group in Dallas to hire an AI Program Manager.

You will lead AI/ML data solutions across their restaurant portfolio to improve guest experience and efficiency, collaborating with engineering, data, operations and business leaders. Responsibilities include defining the AI/ML roadmap, delivering MVPs, and communicating results to executives.

Qualifications

• Bachelor's or Master's degree in Engineering, CS or related field.
• 5+ years technical product or program management experience; 4+ years delivering data or AI/ML products.
• Experience in restaurant, hospitality, retail or other multi-unit consumer businesses preferred.
• Strong understanding of data engineering and AI/ML project lifecycles and data platform ecosystems (Databricks experience a plus).
• Ability to write concise product requirements with clear, measurable success criteria.
• Excellent communication skills, including explaining complex technical concepts to technical and non-technical audiences.
• Proven track record of leading cross-functional teams and delivering results.
• Sound judgment on trade-offs and a data-driven approach to planning and execution.

Responsibilities

• Define the vision, scope, dependencies and risks for each AI/ML solution.
• Partner with Engineering to build and maintain the roadmap and a prioritized backlog with clear deliverables tied to business objectives and key results.
• Lead delivery of high-quality AI/ML solutions on time, within scope and to quality standards.
• Own and prioritize the AI/ML roadmap so high-value MVPs ship quickly.
• Report progress, metrics and results to executive leadership and stakeholders through presentations and regular reporting.
• Work with restaurant operations, culinary, finance, marketing and supply chain leaders to understand their challenges and turn them into clear problem statements and objectives.
• Evaluate where AI/ML can add value and assess the risks, benefits and ROI.
• Partner with Operations and IT to deploy models into production, including integrations with POS, inventory, labor and loyalty systems, and support ongoing performance monitoring and optimization.
• Promote best practices and collaboration across data and analytics teams.
• Use analytics to drive data-informed decisions and improve program performance.
• Handle special projects and other duties as assigned.

Skills

Tech PM experience

AI/ML product delivery

Cross-functional leadership

Data-driven planning

Strong communication

Education

Bachelor's or Master's in Engineering/CS

Tools

Databricks

Job description

AI Program Manager - Confidential Restaurant Group (Dallas, TX)

Self Opportunity Inc. is partnering with a well-established, multi-concept restaurant group headquartered in Dallas to find an AI Program Manager. You'll lead the development and rollout of AI/ML and data solutions that improve guest experience, operational efficiency and growth across their restaurant portfolio.

You'll work closely with engineering, data, operations and business leaders to find, prioritize and deliver high-impact AI initiatives. Examples include demand and sales forecasting, labor scheduling, inventory and supply chain optimization, menu and pricing analytics, and guest personalization and loyalty. You'll keep the data engineering, AI and business teams aligned so that data and generative AI programs deliver measurable results.

Responsibilities

• Work with cross-functional teams to define the vision, scope, dependencies and risks for each AI/ML solution.
• Partner with Engineering to build and maintain the roadmap and a prioritized backlog with clear deliverables tied to business objectives and key results.
• Lead delivery of high-quality AI/ML solutions on time, within scope and to quality standards.
• Own and prioritize the AI/ML roadmap so high-value MVPs ship quickly.
• Report progress, metrics and results to executive leadership and stakeholders through presentations and regular reporting.
• Work with restaurant operations, culinary, finance, marketing and supply chain leaders to understand their challenges and turn them into clear problem statements and objectives.
• Evaluate where AI/ML can add value and assess the risks, benefits and ROI.
• Partner with Operations and IT to deploy models into production, including integrations with POS, inventory, labor and loyalty systems, and support ongoing performance monitoring and optimization.
• Promote best practices and collaboration across data and analytics teams.
• Use analytics to drive data-informed decisions and improve program performance.
• Handle special projects and other duties as assigned.

Qualifications

• Bachelor's or Master's degree in Engineering, Computer Science or a related technical field, or equivalent education and experience.
• 5+ years of technical product or program management experience, including 4+ years delivering data or AI/ML products.
• Experience in restaurant, hospitality, retail or other multi-unit consumer businesses preferred.
• Strong understanding of data engineering and AI/ML project lifecycles and data platform ecosystems (Databricks experience a plus).
• Ability to write concise product requirements with clear, measurable success criteria.
• Excellent communication skills, including explaining complex technical concepts to technical and non-technical audiences.
• Proven track record of leading cross-functional teams and delivering results.
• Sound judgment on trade-offs and a data-driven approach to planning and execution.
• Results-oriented, curious and collaborative, with a passion for creating business value through AI and data.

Key Attributes

• Builds a collaborative, learning-oriented culture across product, technology and operations.
• Handles sensitive and confidential information with discretion.
• Strong organizational and time-management skills, with the ability to prioritize and meet deadlines.
• Works well both independently and with a team, with a strong sense of urgency.

Benefits

Competitive benefits package, including medical, dental and vision coverage, 401(k), and paid time off.

This is a confidential search. Qualified candidates will receive client details during the interview process.