AI Production Engineer – Microsoft Copilot & Azure Foundry

ingrammicro; Irvine (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Ingram Micro in Irvine, CA, is seeking a Forward-Deployed Principal Services Engineer to design, build, and deploy production AI agents using Microsoft 365 Copilot, Azure AI Foundry, and related services. You will work end-to-end from discovery through handoff, applying reference architectures and security standards to deliver production-grade solutions.

You will partner with architects, practice leads, and system integrator teams to translate customer priorities into repeatable, scalable

Qualifications

• Bachelor's degree in computer science or a related field, or equivalent experience.
• 8+ years in software engineering, solutions architecture, or technical consulting, including 5+ years building enterprise cloud or AI solutions.

Responsibilities

• Engineer production agents with customers using the practice's shared templates, components, and tooling, following standard build patterns so every solution is built the same way
• Build agents on the Microsoft frontier stack and select appropriate models from the Microsoft Foundry model catalog for each workload
• Prototype, validate architectures, and test approaches in real customer environments, and harden agents for production
• Apply security, data-boundary, and performance standards to every solution, including managed agent identity and guardrails
• Implement grounding and retrieval with Foundry IQ, integrate tools through Toolboxes, Model Context Protocol, and connectors, and build memory, tool use, and multi-step workflows
• Deploy the same solution across customers through standard pipelines, and publish and govern agents in Microsoft 365 Copilot, Teams, and Agent 365
• Lead time-bound customer engagements, typically measured in weeks, with defined handoff and enablement milestones
• Work directly with customers and partners to understand their business priorities, use cases, and gaps, and translate them into solution designs
• Contribute reusable agents, workflows, and components to the practice library, built once and reused across customers
• Contribute to packaging mature agents into marketplace-ready offers and to enablement content for system integrator partners
• Co-deliver with system integrator partners and support them until they can deliver independently
• Share field feedback with the Senior Principal Services Architect to refine reference architectures and standards
• Coach and review the work of other engineers and partner delivery teams

Skills

Microsoft frontier AI

Agent development

Model catalog selection

Grounding and retrieval

Security and guardrails

Azure IaC and observability

Education

Bachelor’s degree in Computer Science or related field

Tools

Foundry IQ

Toolboxes

Model Context Protocol

Connectors

Job description

Ingram Micro in Irvine, CA, is seeking a Forward-Deployed Principal Services Engineer to design, build, and deploy production AI agents using Microsoft 365 Copilot, Azure AI Foundry, and related services. You will work end-to-end from discovery through handoff, applying reference architectures and security standards to deliver production-grade solutions.

You will partner with architects, practice leads, and system integrator teams to translate customer priorities into repeatable, scalable