AI Product Manager: Strategy, Launch & Responsible AI

HelpSystems LLC; Eden Prairie (MN); On-site; USD 105,000 - 160,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) plan

Flexible PTO

Tuition reimbursement

ID Theft Protection

Job summary

Fortra seeks an AI Product Manager to define, build, and launch AI-powered software. You’ll lead market research, customer interviews, and usability studies to identify high‑value AI use cases across segments, and guide product roadmaps and release strategies with a focus on responsible AI.

You will collaborate with engineering, data science, design, security, and legal teams to ensure on‑time delivery, while training Sales and Partners on AI capabilities and use cases.

Qualifications

• Bachelor's degree in a technical, business, or related field.
• 5–10 years in product management, software, data, or AI/ML in enterprise software.
• Working knowledge of AI/ML and generative AI concepts, data considerations.
• Strong problem-solving and communication skills for technical and nontechnical audiences.
• Experience interfacing with customers and translating needs into AI product requirements.
• Experience leading cross-functional teams across engineering, data science, security, legal, product, sales and marketing.

Responsibilities

• AI Market Analysis: monitor AI trends, capabilities, data practices, and regulatory shifts.
• Develop hands-on knowledge of AI products and assess their strengths and limitations.
• Product Strategy: research markets, interview customers, and identify high-value AI use cases.
• Evaluate data, model, platform, security, and partner options to determine build/buy/partner.
• Product Planning: define workflows and translate problems into AI product requirements.
• Roadmap: define AI product roadmaps balancing value, feasibility, and responsible AI.
• Metrics: establish success metrics for adoption, quality, safety, and impact.
• Collaboration: work with engineering, data science, design, security, and legal teams.
• Release & Launch: lead pilots, testing, and launch readiness; document feedback and improvements.
• Sales Enablement: train Sales and Partners on AI use cases, capabilities, and responsible-use guidance.
• SME: advise Marketing, Sales, Customer Success, and Technical Support on AI guidance.

Skills

AI/ML concepts

Communication

Cross-functional leadership

Product strategy

Education

Bachelor's degree

Job description

Fortra seeks an AI Product Manager to define, build, and launch AI-powered software. You’ll lead market research, customer interviews, and usability studies to identify high‑value AI use cases across segments, and guide product roadmaps and release strategies with a focus on responsible AI.

You will collaborate with engineering, data science, design, security, and legal teams to ensure on‑time delivery, while training Sales and Partners on AI capabilities and use cases.