AI Product Manager - Retail & Delivery Ops (Senior)

Compunnel, Inc.; Irving, Northern (TX, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Compunnel, Inc. is seeking a Senior Product Manager - AI to lead the strategy, development, and delivery of AI-powered digital products across retail, eCommerce, delivery, and marketplace spaces.

You will identify high-impact AI opportunities and drive them from discovery to scalable products, collaborating with product, engineering, data science, UX, operations, marketing, sales, legal, compliance, security, and leadership.

Qualifications

• 5+ years of experience in product management delivering digital products at scale.
• 2+ years leading AI, ML, or data products.
• Experience turning AI insights into production-ready features.
• Technical fluency with APIs, microservices, and databases.
• Strong cross-functional collaboration with engineers, data scientists, and stakeholders.
• Ability to define product strategy, roadmaps, and measurable outcomes.
• Excellent written and verbal communication.

Responsibilities

• Develop a deep understanding of consumers, merchants, and operators using qualitative and quantitative insights to identify meaningful AI opportunities.
• Define and communicate a clear AI product vision, strategy, and roadmap aligned with business goals and customer needs.
• Identify, prioritize, and scope AI use cases across personalization, search and discovery, customer support, merchant enablement, driver experience, fraud and trust, forecasting, pricing, routing, and last-mile operations.
• Translate complex AI capabilities into intuitive user experiences and measurable business outcomes.
• Partner with data science, machine learning, software engineering, and analytics teams to evaluate technical feasibility, data readiness, model performance, scalability, and operational requirements.
• Lead product discovery through stakeholder feedback, market research, customer research, usability testing, experimentation, and user acceptance testing.
• Establish success metrics and measurement frameworks for AI products, including adoption, engagement, customer satisfaction, operational efficiency, revenue impact, quality, latency, reliability, and model performance.
• Define requirements for AI-powered features, including product requirements documents, user journeys, workflows, wireframes, prototypes, evaluation plans, and launch criteria.
• Work closely with engineering and technical teams to ensure AI products and releases are designed, developed, tested, deployed, and operated successfully.
• Establish approaches for model evaluation, human-in-the-loop workflows, monitoring, feedback collection, and continuous improvement.
• Partner with legal, compliance, privacy, security, and risk stakeholders to support responsible, transparent, and compliant AI adoption.
• Develop recommendations to expand the product portfolio and shape the long-term role of AI across the business.
• Create alignment across senior management and cross-functional teams by clearly communicating priorities, trade-offs, risks, and decisions.
• Lead through influence, build trust across disciplines, and create alignment around customer and business problems.
• Participate in Agile ceremonies, including sprint planning, stand-ups, backlog refinement, and retrospectives.

Skills

Product management

AI product leadership

Data-driven decisions

Technical fluency

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Master's degree

Tools

APIs

Microservices

Data platforms

Experimentation platforms

Job description

Compunnel, Inc. is seeking a Senior Product Manager - AI to lead the strategy, development, and delivery of AI-powered digital products across retail, eCommerce, delivery, and marketplace spaces.

You will identify high-impact AI opportunities and drive them from discovery to scalable products, collaborating with product, engineering, data science, UX, operations, marketing, sales, legal, compliance, security, and leadership.