AI Product Manager

Synapse Studios; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote work within US

Growth path into leadership

Full-time senior IC

Job summary

Synapse Studios is seeking a senior product manager to lead AI transformation engagements for external clients and help shape an internal AI platform. The role is largely client-facing (70–80%) with 20–30% focused on platform development, and you will act as a hands-on senior individual contributor with a growth path toward leadership.

You will own end-to-end client AI engagements, partner with executives, and facilitate workshops to identify and roadmap AI opportunities.

Qualifications

• 7+ years in product management, consulting, or software products.
• Strong written communication and structured thinking.
• Experience engaging executive/C-suite stakeholders.
• Active use of AI in day-to-day work and value vision.
• Workshop or group facilitation skills to produce outcomes.
• Process mapping and discovery, interviewing customers.
• Metrics/ROI orientation tied to business outcomes.

Responsibilities

• Own end-to-end client AI engagements with onboarding, delivery, and expansion.
• Partner with executive/C-suite stakeholders as AI strategy and product counterpart.
• Design and run live workshops to identify and roadmap AI automation opportunities.
• Translate complex processes into discrete AI improvement opportunities.
• Build and manage AI agents and automation workflows; feed platform roadmap.
• Drive platform product roadmap, validate with customers, prototype solutions, support GTM.

Skills

Client-facing work

AI fluency

Workshop facilitation

Process mapping

ROI mindset

Executive communication

Job description

Role overview

A senior product manager position focused on leading AI transformation engagements with external clients while helping shape an internal AI platform. The role splits roughly 70-80% on client-facing AI advisory and delivery work and 20-30% on platform product development, feeding real-world insights back into tooling. The successful hire will operate as a hands-on senior individual contributor with a growth path toward team leadership.

Responsibilities

• Own end-to-end client AI engagements, from onboarding through delivery and expansion, while managing multiple active accounts in parallel.
• Partner directly with executive and C-suite stakeholders, embedding into their workflows to serve as their AI strategy and product counterpart.
• Design and facilitate live collaborative workshops that identify, prioritize, and roadmap AI automation opportunities with end users and stakeholders.
• Conduct deep process discovery, translating complex operational workflows into discrete, measurable opportunities for AI-driven improvement.
• Build and manage AI agents and automation workflows for clients using available tools, while contributing field insights to the internal platform roadmap.
• Drive the platform product roadmap, validate direction with customers, prototype new solutions, and support go-to-market planning.

Requirements

• 7+ years of experience in product management, technical consulting, or building software products.
• Strong written communication and structured thinking, with the ability to turn ambiguous problems into clear decisions, frameworks, and plans.
• Demonstrated client-facing experience engaging executive or C-suite stakeholders, including presenting, facilitating, and building trusted working relationships.
• Genuine AI tool fluency, including active use of AI in day-to-day work and a clear point of view on where AI creates value.
• Workshop or group facilitation skills, with the ability to design and run structured working sessions that produce concrete outcomes.
• Process mapping and discovery skills, including interviewing customers and surfacing hidden assumptions and opportunities.
• Metrics and ROI orientation, with the ability to connect initiatives to data and business outcomes and communicate that story to executives.

Nice to have

• Experience building or managing AI agents, prompts, or no-code AI workflows.
• Genuine curiosity about emerging technology and how it can be applied in practice.
• 0-1 product experience, such as building something from scratch and driving it to adoption.
• Consulting or professional services background.

Benefits and work setup

• Remote position within the United States, with a preference for candidates based in Arizona.
• Full-time senior individual contributor role with a defined growth path into team leadership as the client base expands.