AI Product Manager, CRM & Intelligence

Hilco Global; Northbrook (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Total Rewards package

Health insurance

Job summary

Hilco Global in Northbrook, IL is hiring an Associate AI Product Manager to join the CRM and Corporate Intelligence team. You will develop and scale AI-powered products, automations, and intelligence capabilities to boost operating efficiency, drive business development, and enhance Hilco’s CRM ecosystem.

The role collaborates with CRM, Corporate Intelligence, Business Development, Data & Analytics, and Technology to turn requirements into practical solutions, manage use cases end-to-end, and

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, Finance, or related field.
• 2-5 years of progressive experience in product management, CRM, business intelligence, analytics, or related discipline.
• Experience translating business requirements into AI product requirements, workflows, specifications, or implementation plans.
• Hands-on exposure to generative AI, LLMs, AI copilots, automation, or related AI-enabled solutions.
• Experience with Salesforce or another enterprise CRM platform; exposure to CRM data, reporting, or workflows is preferred.
• Experience with Microsoft Power Platform, Copilot Studio, Power Automate, Power BI, SQL, Python or comparable tech.

Responsibilities

• Develop AI products and carry out the roadmap.
• Identify opportunities where AI and automation improve efficiency and revenue.
• Define requirements, specifications, success criteria, and implementation plans; oversee use cases end-to-end.
• Create AI-powered automation and improvements.
• Build solutions that automate processes, reporting, data workflows, analysis and document generation.
• Collaborate with stakeholders to redesign workflows and measure savings.
• Strengthen CRM, data, and relationship intelligence.
• Develop AI-enabled capabilities to improve Salesforce effectiveness.
• Connect internal data with external market information for insights.
• Deliver corporate intelligence and support executive decisions.
• Develop AI-powered dashboards and executive briefings; support governance and adoption.

Skills

Generative AI

Salesforce

Power BI

Power Platform

Python

Data Analytics

Product Management

Education

Bachelor's degree

Tools

Copilot Studio

SQL

Power Automate

Job description

Hilco Global in Northbrook, IL is hiring an Associate AI Product Manager to join the CRM and Corporate Intelligence team. You will develop and scale AI-powered products, automations, and intelligence capabilities to boost operating efficiency, drive business development, and enhance Hilco’s CRM ecosystem.

The role collaborates with CRM, Corporate Intelligence, Business Development, Data & Analytics, and Technology to turn requirements into practical solutions, manage use cases end-to-end, and