AI Product Manager, Construction Permitting Automation

PermitFlow; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive salary and equity

100% company-paid medical, dental, and

401(k) savings plan

Unlimited PTO and paid family leave

Home office stipend

Daily in-office lunch and dinner

Commuter benefits

Job summary

PermitFlow is hiring a Product Manager, AI to own its core AI infrastructure and workflow agents, blending UX and technical acumen to deliver high-quality agents in a complex domain.

You will deeply understand users and use-cases to drive a blended strategy, aiming for single-shot automation where possible while using human-in-the-loop where needed. The role reports to the Head of Product and offers seniority from Staff to Principal.

Qualifications

• 7+ years of product management experience or equivalent track record in forward deployed engineering, applied research, or operations leadership.
• Direct ownership of the quality bar for a shipped AI/Agentic system.
• Hands-on experience building evaluations, including golden data sets, LLM-as-judge, and online monitoring.
• Judgment on when to build an agent and when a simpler product or process change delivers more.
• Deep technical fluency and comfortable engaging engineering on technical concepts.
• Track record of partnering closely with operations teams and translating operational insight into product.
• Ability to operate effectively in ambiguity and create clarity for cross-functional teams.
• High sense of ownership, urgency, and accountability.

Responsibilities

• Deliver our core set of workflow agents for permitting, enabling rapid comprehension of construction projects and accurate compliance submissions for permits and inspections.
• Define what "reliable enough to submit" means at both the field and submission level, and own the quality bar that gates release.
• Own our path to full automation, segmenting use cases and driving to single-shot submission where accuracy allows.
• Design the architecture for assistive use cases, building the agents and tools that empower permit coordinators to move faster where humans-in-the-loop is the best solution.
• Work with our operations org to build an evaluation and data flywheel through early testing, golden data set generation, and structured error analysis ahead of submission.
• Build a durable design system around our data flywheel, ensuring that users can easily provide feedback on our Agents & AI products.
• Build the internal toolset for testing, error analysis, and hill climbing that every team at PermitFlow uses to ship agentic work.
• Serve as the internal applied AI expert for teams coming from more traditional software backgrounds.

Skills

Product management

AI/Agentic systems

Evaluation design

Technical fluency

Cross-functional leadership

Operational insight

Ownership & accountability

Ambiguity navigation

Job description

PermitFlow is hiring a Product Manager, AI to own its core AI infrastructure and workflow agents, blending UX and technical acumen to deliver high-quality agents in a complex domain.

You will deeply understand users and use-cases to drive a blended strategy, aiming for single-shot automation where possible while using human-in-the-loop where needed. The role reports to the Head of Product and offers seniority from Staff to Principal.