AI Product Manager — Clinical Operations & Automation

Socket.dev; Cambridge (MA); On-site; USD 170,000 - 240,000; Full time

Benefits offered by this job

Hybrid work environment

Medical, dental, and vision coverage

Wellness stipend

401(k) program with company match

In-office lunch benefits

Job summary

Iterative Health, a healthcare technology and services company, seeks a Forward Deployed AI Product Manager to identify, build, and deploy AI-powered solutions for clinical operations. You’ll partner with end users to shape workflows, prototype solutions, and deploy them into production, interfacing with engineering, data science, security, and operations teams.

You will own the full lifecycle from discovery to rollout and optimization, with travel planned to various sites occasionally.

Qualifications

• 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems.
• Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation
• Strong technical fluency with modern AI development workflows and tooling
• Experience collaborating directly with end users to understand business problems and translate them into scalable solutions
• Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation
• Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction
• Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences
• Demonstrated ownership mindset and bias toward action

Responsibilities

• Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation
• Translate complex operational challenges into well-defined AI solutions with measurable business outcomes
• Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure
• Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization
• Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes
• Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability
• Work through the operational and technical details required to move solutions from proof-of-concept to production
• Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities
• Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy
• Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards
• Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%)
• Perform related duties as requested

Skills

4+ years experience

LLM tooling

Python

End-user collaboration

Ambiguity navigation

Strong communication

Ownership mindset

Tools

Claude Agent SDK

LangGraph

AgentCore

MCP servers

LLM evaluation tooling

Job description

Iterative Health, a healthcare technology and services company, seeks a Forward Deployed AI Product Manager to identify, build, and deploy AI-powered solutions for clinical operations. You’ll partner with end users to shape workflows, prototype solutions, and deploy them into production, interfacing with engineering, data science, security, and operations teams.

You will own the full lifecycle from discovery to rollout and optimization, with travel planned to various sites occasionally.