AI & Process Automation Analyst

Pointb; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Point B in Chicago is seeking an onsite Analyst to support client engagements focused on process improvement, intelligent automation, and AI-enabled transformation. You will develop foundational consulting, business analysis, and technology skills while helping clients improve operational performance.

Responsibilities include gathering requirements, documenting current processes, performing analyses, and producing client-ready deliverables.

Qualifications

• B.A. or B.S. degree required.
• 0-2 years of consulting, business operations, technology, analytics, or related experience (internship experience considered).
• Ability to work on-site as requested and remotely.
• Ability to travel up to 80%.
• Internship or academic experience in business analysis, process improvement, operations, technology, data analytics, or consulting.

Responsibilities

• Support client engagements focused on operational improvement, intelligent automation, and AI-enabled transformation.
• Gather business requirements through interviews, workshops, observations, and document review.
• Document current-state business processes, workflows, operating procedures, and supporting artifacts.
• Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
• Prepare client-ready presentations, reports, process documentation, and other engagement deliverables.
• Support project planning activities, status reporting, issue tracking, and meeting coordination.
• Collaborate effectively with business, technical, and project teams.
• Assist with process discovery, user stories, and functional specifications.
• Support automation opportunity assessments by gathering process, data, and business information.

Skills

Analytical skills

Problem solving

Critical thinking

Written communication

Verbal communication

Team collaboration

Curiosity to learn

Education

Bachelor's degree (B.A./B.S.)

Tools

RPA

Process mining

Low-code platforms

AI concepts

Job description

Point B in Chicago is seeking an onsite Analyst to support client engagements focused on process improvement, intelligent automation, and AI-enabled transformation. You will develop foundational consulting, business analysis, and technology skills while helping clients improve operational performance.

Responsibilities include gathering requirements, documenting current processes, performing analyses, and producing client-ready deliverables.