AI-Driven Operations Analyst

Point B; Chicago (IL); On-site; USD 56,500 - 112,500; Full time

Job summary

The Analyst is an onsite client‑facing role at Point B that supports project teams delivering process improvement, automation, and AI‑enabled transformation.

Analysts develop foundational consulting, business analysis, and technology skills while working alongside experienced consultants to help clients improve operational performance through process redesign, intelligent automation, and data‑driven solutions.

Qualifications

• B.A. or B.S. degree required.
• 0–2 years of consulting, business operations, technology, analytics, or related experience (internship experience considered).
• Ability to work on-site as requested.
• Ability to work remotely.
• Ability to travel up to 80%.
• Ability to work non-standard work hours as necessary.
• Internship or academic experience in business analysis, process improvement, or related fields.

Responsibilities

• Support client engagements focused on operational improvement, intelligent automation, and AI‑enabled transformation.
• Gather business requirements through interviews, workshops, observations, and document review.
• Document current‑state business processes, workflows, operating procedures, and supporting artifacts.
• Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
• Prepare client‑ready presentations, reports, process documentation, and other engagement deliverables.
• Support project planning activities, status reporting, issue tracking, and meeting coordination.
• Collaborate effectively with business, technical, and project teams.

Skills

Communication skills

Analytical thinking

Problem solving

Critical thinking

Team collaboration

Education

B.A./B.S. degree

Job description

The Analyst is an onsite client‑facing role at Point B that supports project teams delivering process improvement, automation, and AI‑enabled transformation.

Analysts develop foundational consulting, business analysis, and technology skills while working alongside experienced consultants to help clients improve operational performance through process redesign, intelligent automation, and data‑driven solutions.