AI Process Analyst

PVH (Tommy Hilfiger/Calvin Klein); United States; On-site; USD 100,000 - 160,000; Full time

Job summary

PVH is seeking an AI Process Analyst to bridge business goals with AI-enabled solutions. You will partner across Marketing, Sales, Operations, and Finance to reimagine workflows with AI-native apps and autonomous agents that leverage Salesforce, NetSuite and Workday as DoR.

You will translate business needs into actionable AI strategies, design persona-based experiences, and drive adoption through clear communication and iterative development in a dynamic environment.

Qualifications

• 5+ years connecting business needs with tech solutions.
• Demonstrated building and deploying AI-driven apps and autonomous agents.
• Understanding of how data moves between objects and relational databases.
• Familiarity with Salesforce, NetSuite, Workday workflows.

Responsibilities

• Collaborate with business leads to document current-state processes and identify AI-driven transformations.
• Reimagine workflows where AI is the primary driver, not an afterthought.
• Build AI-driven applications and autonomous agents that streamline tasks into a persona-based experience.
• Ensure AI solutions connect to the enterprise tech stack (Salesforce, NetSuite, Workday) and drive adoption.
• Translate complex concepts into clear, actionable insights and outcomes.

Skills

AI strategy

Stakeholder engagement

LLM prompting

Data understanding

Education

Bachelor's degree

Job description

About the Position

The AI Process Analyst sits at the intersection of business strategy and emerging technology. In this role, you will partner with stakeholders across Marketing, Sales, Operations, Accounting, Finance, HR, and Support to deeply understand their objectives and reimagine existing workflows in an AI-native manner. Your goal is to move beyond incremental improvements, building unified, persona-based experiences consisting of AI-built applications and autonomous agents that leverage our core enterprise systems.

Responsibilities

• Collaborate with business leads to identify pain points and document current-state processes with an eye for transformation.
• Challenge the status quo by reimagining how work gets done when AI is the primary driver rather than an afterthought.
• Build and deploy AI-driven applications and autonomous agents that consolidate fragmented tasks into a singular, persona-based experience.
• Ensure AI experiences effectively connect to and utilize our enterprise tech stack – specifically Salesforce, NetSuite, and Workday – as the primary Data of Record (DoR).
• Act as the bridge between technical possibilities and business realities, ensuring AI solutions provide tangible value and high adoption rates.
• Proficiency in prompting across various LLMs (e.g., OpenAI, Anthropic, Gemini) and a foundational understanding of AI agent development and orchestration.
• Ability to quickly grasp diverse business models and identify specific opportunities where AI can move the needle.
• Thriving in undefined environments, constantly curious and driven to learn through experimentation, iterative building, and navigating ambiguity without a map.
• Exceptional ability to write clearly and distill complex technical or process-driven concepts into simple, actionable insights.
• A deep understanding of the intersection of humanity and technology – ensuring tools are intuitive and enhance the human work experience.

Requirements

• 5+ years of experience in a role connecting business needs with technological solutions; candidates from either the technical or business side who demonstrate strong logical reasoning are welcomed.
• Provide specific examples of building and deploying AI-driven applications and autonomous agents that consolidate fragmented tasks into a singular, persona-based experience.
• General understanding of how modern business systems work, including how data moves between objects and the basic logic of relational databases.
• General understanding of enterprise platforms such as Salesforce, NetSuite, and Workday and their standard business workflows.
• Innate ability to see a list of manual steps and reimagine them as a seamless, automated flow.

Education

Bachelor's degree preferred.