AI-Powered TechOps Engineer (Production Systems)

CrowdStrike; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

CrowdStrike, a global leader in cybersecurity, is seeking a Services TechOps Engineer to design, build, and operate agentic AI systems that amplify our consulting and internal operations.

You’ll own production AI tooling end-to-end, from open-ended stakeholder requests through architecture, security review, rollout, and ongoing operation, using AI agents as force multipliers to deliver at amplified velocity and scope.

Qualifications

• Experience integrating LLM-based solutions into production at scale.
• Hands-on with at least one agentic framework (CrewAI, LangGraph, ADK) covering lifecycle, memory and orchestration.
• Production-quality Python with typing, testing, and CI/CD discipline.
• Systems thinking across services, data pipelines, frontends and infrastructure.
• Working knowledge of AWS in multi-account production environments.
• Ability to document decisions, maintain runbooks, and share knowledge.
• Experience integrating AI with Slack as a delivery surface.

Responsibilities

• Lead agentic AI systems end-to-end through iterative refinement, with design, security hardening, deployment and maintenance.
• Translate stakeholder requirements into technical solutions and seamless user experiences.
• Architect multi-agent systems prioritizing interoperability, security, scalability and cost.
• Define benchmarks for performance, accuracy, cost and reliability for decision-makers.
• Deliver within the approved service portfolio, navigate gates and existing infrastructure.
• Advise leadership on AI strategy, mentor team members, stay current with LLM advances.
• Own production incident response across a broad service portfolio, including runbook maintenance and on-call rotation.

Skills

Python

AI systems

AWS

CI/CD

REST APIs

Documentation

Tools

CrewAI

LangGraph

ADK

Slack

Job description

CrowdStrike, a global leader in cybersecurity, is seeking a Services TechOps Engineer to design, build, and operate agentic AI systems that amplify our consulting and internal operations.

You’ll own production AI tooling end-to-end, from open-ended stakeholder requests through architecture, security review, rollout, and ongoing operation, using AI agents as force multipliers to deliver at amplified velocity and scope.