AI-Powered Social Support Specialist I (Remote)

Coinbase, Inc.; Olympia (WA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Coinbase, Inc. is a remote-first, but not remote-only company.

Expect to gather quarterly for intense in-person working sessions called “surges.” This role focuses on building the future of finance while responsibly using AI tools to drive measurable improvements in efficiency and quality. We seek candidates who continuously learn as tools evolve and apply human‑in‑the‑loop practices to deliver business‑ready outputs.

Qualifications

• Demonstrates the ability to responsibly use generative AI tools and copilots in daily workflows.
• Commitment to learning as tools evolve and apply human‑in‑the‑loop practices.

Skills

Generative AI tools usage

Continuous learning

Human‑in‑the‑loop practices

Tools

LibreChat

Gemini

Glean

Job description

Coinbase, Inc. is a remote-first, but not remote-only company.

Expect to gather quarterly for intense in-person working sessions called “surges.” This role focuses on building the future of finance while responsibly using AI tools to drive measurable improvements in efficiency and quality. We seek candidates who continuously learn as tools evolve and apply human‑in‑the‑loop practices to deliver business‑ready outputs.