AI-Powered Operations Analyst II: Mortgage Ops & Automation

BCforward; Monroe (LA); On-site; USD 64,747; Full time

Job summary

A financial services company is seeking an Operations Analyst II to lead cross-functional initiatives in Home Lending. The candidate will leverage technology and AI to optimize processes and enhance operational controls. Key responsibilities include managing document exceptions, analyzing data trends, and collaborating across various teams. Candidates should possess strong project management skills and experience in process improvement. Knowledge of data transformation tools such as Alteryx, Tableau, and Python is essential for success in this role.

Qualifications

• 3+ years of experience leading projects across teams with strong stakeholder management.
• Expertise in developing process improvements and automation strategies.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead cross-functional project initiatives ensuring alignment and execution.
• Serve as primary liaison managing document exceptions.
• Analyze data sets related to document exception trends.

Skills

Stakeholder management

Data analysis

Project management

Communication

Process improvement

Tools

Alteryx

Tableau

Python

Job description

A financial services company is seeking an Operations Analyst II to lead cross-functional initiatives in Home Lending. The candidate will leverage technology and AI to optimize processes and enhance operational controls. Key responsibilities include managing document exceptions, analyzing data trends, and collaborating across various teams. Candidates should possess strong project management skills and experience in process improvement. Knowledge of data transformation tools such as Alteryx, Tableau, and Python is essential for success in this role.