Operations Analyst, Mortgage Loan Sales & Automation

Testing Site - JPMC; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase seeks an Operations Analyst in Home Lending to support end- to end loan sales operations, ensuring data integrity and regulatory compliance. You will deliver analytics, identify automation opportunities, and collaborate with cross-functional teams to improve salability processes.

Ideal candidates bring 3–5 years in mortgage banking, strong Excel/PowerPoint skills, and experience with automation tools like Alteryx, UiPath, or Tableau.

Qualifications

• Analytical mindset with data-driven problem solving.
• Strong organization and multi-tasking under tight deadlines.
• Ability to lead projects and communicate across teams.
• Expert-level PowerPoint and Excel; working knowledge of additional tools.

Responsibilities

• Support end-to-end loan sales operations and data integrity.
• Develop automation ideas to streamline processes.
• Create and interpret reports for management.

Skills

Analytical thinking

Organized

Decisive

Communication

Executive presence

Accountable

Education

Bachelor's degree in Finance, Economics, Statistics, Math, Business Administration, or Computer Science

Tools

PowerPoint

Excel

Alteryx

UiPath

Xceptor

Tableau

Job description

Chase seeks an Operations Analyst in Home Lending to support end- to end loan sales operations, ensuring data integrity and regulatory compliance. You will deliver analytics, identify automation opportunities, and collaborate with cross-functional teams to improve salability processes.

Ideal candidates bring 3–5 years in mortgage banking, strong Excel/PowerPoint skills, and experience with automation tools like Alteryx, UiPath, or Tableau.