AI-Powered Merchant Copilot Engineer

Bask Health; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Bask Health seeks an AI Engineer, Merchant Copilots to design and deliver AI-powered assistants for our merchant-facing platform. You will build conversational copilots, integrate LLMs, and create tools that automate storefront setup, product configuration, and operational workflows.

Collaborating with product managers and engineers, you will ensure secure, multi-tenant access and reliable AI behavior across the Bask Health platform, shaping AI-driven experiences for healthcare entrepreneurs.

Qualifications

• 3+ years of professional software engineering experience, preferably including applied AI or AI-powered application development.
• Experience building and deploying production software applications.
• Strong programming skills in TypeScript, JavaScript, Python, or comparable languages.
• Hands-on experience integrating large language models into software applications.
• Familiarity with modern model APIs and generative AI development patterns.
• Understanding of prompt engineering and structured model outputs.
• Experience building backend services and application APIs.
• Familiarity with tool calling, function calling, or AI-assisted application actions.
• Experience integrating third-party services and internal APIs.
• Understanding of authentication, authorization, and secure application design.
• Familiarity with relational databases and structured application data.
• Experience building reliable asynchronous workflows and service integrations.
• Understanding of multi-tenant application architecture and data isolation.
• Ability to translate business workflows into software functionality.
• Experience writing maintainable, well-tested production code.
• Familiarity with automated testing, debugging, and code review practices.
• Understanding of the limitations and failure modes of large language models.
• Ability to evaluate AI outputs and identify quality or reliability issues.
• Familiarity with cloud-based application deployment.
• Experience with logging, monitoring, and production troubleshooting.
• Understanding of API error handling, retries, and fallback strategies.
• Experience working with Git and collaborative software development workflows.
• Ability to collaborate with product managers, designers, and other engineers.
• Strong problem-solving skills and attention to detail.
• Ability to independently own assigned engineering projects from development through deployment.

Responsibilities

• Design, build, and maintain AI-powered merchant copilots across Bask Health's platform.
• Develop conversational assistants that help merchants navigate platform features and workflows.
• Integrate large language models into merchant-facing applications and backend services.
• Build AI capabilities that help merchants understand account settings, storefront configuration, and operational information.
• Develop natural language interfaces for retrieving approved business and platform data.
• Implement tool-calling systems that allow AI assistants to interact with authorized platform functionality.
• Connect merchant copilots to internal APIs, services, and structured data sources.
• Build retrieval-augmented generation pipelines for merchant documentation, help content, and platform knowledge.
• Develop AI-assisted workflows for storefront setup, product configuration, and other merchant tasks.
• Implement contextual assistance that responds to the merchant's current application state.

Skills

Software engineering

Applied AI

TypeScript/JavaScript

Python

LLM integration

Testing & QA

Multi-tenant architecture

Git collaboration

Tools

OpenAI API

Anthropic API

Cursor

Next.js

Prisma/Drizzle

Job description

Bask Health seeks an AI Engineer, Merchant Copilots to design and deliver AI-powered assistants for our merchant-facing platform. You will build conversational copilots, integrate LLMs, and create tools that automate storefront setup, product configuration, and operational workflows.

Collaborating with product managers and engineers, you will ensure secure, multi-tenant access and reliable AI behavior across the Bask Health platform, shaping AI-driven experiences for healthcare entrepreneurs.