AI-Powered Digital Product Designer (Remote)

Upwardly Global; United States; Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Parental Leave

Retirement Plan

Job summary

Upwardly Global, a national workforce development organization, is seeking a Digital Product Designer to own the user experience of its platform end-to-end from discovery through adoption. You will collaborate with product managers, engineers, and researchers to craft user-centered design solutions for a diverse, immigrant workforce across the United States.

As we transform into a digital, AI-powered career platform, you will design AI-guided flows, dashboards, and accessible interfaces, widely

Qualifications

• 3–5 years of experience in UX and product design.
• A well-designed portfolio demonstrating relevant design projects and skills- including wireframing, prototyping, and high-fidelity design
• Experience designing AI-powered or conversational products (chatbots, voice agents, or AI assistants).
• Experience designing end-to-end, consumer-facing product experiences- not just individual screens or internal tools.
• Experience designing learning or educational products- structured content, progression, and progress-tracking systems.
• Familiarity with how LLM-based features behave- latency, variability, and the risk of incorrect output- and how thoughtful design mitigates those rough edges.
• Familiarity with front-end development technologies (e.g., React/component-based frameworks) and how they shape design implementation and handoff.
• Experience designing accessible, mobile-first interfaces, ideally for audiences with a range of language and digital literacy levels to ensure designs meet accessibility standards (i.e. WCAG compliance).
• Knowledge of usability testing methodologies and user research techniques.
• Ability to work collaboratively in a team environment, meet deadlines, and demonstrate professionalism and a positive attitude.
• A growth mindset- actively seeking feedback from users, stakeholders, and the design community, and continually sharpening your craft.
• Excitement about our mission to create an inclusive and welcoming country without barriers for newcomers to thrive in the labor market.

Responsibilities

• Lead design projects end-to-end, including user flows, wireframes, low-fidelity prototypes, high-fidelity mockups, and visual assets.
• Collaborate closely with product managers, engineers, and other stakeholders to align design solutions with business goals and technical requirements.
• Design conversational and AI-guided experiences- chat, voice, and assistant-driven flows- so that AI feels like one coherent, consistent presence across the product.
• Design for our users' real conditions: mobile-first, accessible, and clear for users navigating English as a second orthird language.
• Designing data-rich interfaces such as dashboards, progress indicators, or assessment/scoring displays and applying strong information hierarchy and visual encoding (color, iconography, progressive disclosure)
• Own and evolve our design system- design documentation, style guides, component patterns, and asset libraries - to ensure consistency across a multi-role platform and to ensure alignment with the branding and enable clean handoff to engineering.
• Drive design iterations, refining and improving UX solutions based on feedback from users, team members, and stakeholders.
• Help plan and conduct usability tests, analyze results, and identify areas to improve the user experience.

Skills

UX Design

User Research

Prototyping

Wireframing

Tools

Figma

React

Adobe XD

Sketch

Job description

Upwardly Global, a national workforce development organization, is seeking a Digital Product Designer to own the user experience of its platform end-to-end from discovery through adoption. You will collaborate with product managers, engineers, and researchers to craft user-centered design solutions for a diverse, immigrant workforce across the United States.

As we transform into a digital, AI-powered career platform, you will design AI-guided flows, dashboards, and accessible interfaces, widely