CodeRabbit, based in Boston, is hiring a Commercial Field Engineer to serve as a technical advisor for customers. In this role, you will lead onboarding and implementation, helping clients optimize CodeRabbit in their development workflows. The ideal candidate should have over 2 years of experience in a customer-facing technical role and strong skills in software development workflows and cloud platforms. Join a dynamic team focused on improving developer productivity and software quality.
Qualifications
2+ years of experience in a customer-facing technical role.
Experience onboarding or supporting SaaS, developer tooling, or infrastructure products.
Strong technical knowledge of software development workflows.
Responsibilities
Lead onboarding and implementation engagements for commercial customers.
Help customers configure and optimize CodeRabbit within their workflows.
Deliver customer trainings and technical enablement programs.
Skills
Customer-facing technical role experience
Familiarity with cloud platforms (AWS, GCP, Azure)
Troubleshooting APIs and integrations
Strong communication skills
Organizational skills
Tools
CI/CD tools
Git workflows
Command line tools
Job description
CodeRabbit, based in Boston, is hiring a Commercial Field Engineer to serve as a technical advisor for customers. In this role, you will lead onboarding and implementation, helping clients optimize CodeRabbit in their development workflows. The ideal candidate should have over 2 years of experience in a customer-facing technical role and strong skills in software development workflows and cloud platforms. Join a dynamic team focused on improving developer productivity and software quality.