Manager, Field Engineering – Pre-sales

CodeRabbit; Boston, San Francisco (MA, CA); On-site; USD 140,000 - 180,000; Full time

Job summary

CodeRabbit is seeking a Manager of Field Engineering - Pre-sales to lead and mentor a team supportive of enterprise and commercial customers. Your role includes partnering with sales, coaching engineers, and driving technical excellence. The ideal candidate will have over 6 years experience in technical roles, a strong background in modern software development, and a passion for AI-powered developer tools. This position is based in Boston, Massachusetts, and focuses on enhancing the pre-sales journey with strategic customer engagement.

Qualifications

• 6+ years of experience in customer-facing technical roles.
• 2+ years leading Solutions Engineering, Sales Engineering, or Field Engineering teams.
• Experience supporting enterprise SaaS or developer-focused products.

Responsibilities

• Lead, mentor, and grow a team of Field Engineers.
• Partner closely with Account Executives in technical discovery.
• Coach Field Engineers through customer engagements.

Tools

Kubernetes

Terraform

GitHub Actions

Job description

About CodeRabbit

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.

Role Overview

The Manager of Field Engineering - Pre-sales is responsible for leading and scaling a high-performing team of Field Engineers supporting CodeRabbit’s enterprise and commercial customers throughout the pre-sales journey. In this role, you will combine technical leadership, people management, and customer engagement to help customers understand the value of CodeRabbit and successfully evaluate AI-powered workflows across the SDLC.

You will partner closely with Sales, Product, Engineering, Marketing, and Customer Success teams to build a world-class technical sales organization. This is a hands-on leadership role where you will actively coach your team through customer engagements, support strategic deals, and help shape the future of CodeRabbit’s go-to-market motion.

The ideal candidate combines deep technical fluency with strong operational rigor, mentorship capabilities, and a passion for helping teams adopt AI-powered developer tooling.

What you will do:

• Lead, mentor, and grow a team of Field Engineers supporting enterprise and commercial sales opportunities
• Partner closely with Account Executives to drive technical discovery, solution design, demos, evaluations, and Proof of Values (PoVs)
• Coach Field Engineers in real time through strategic customer engagements and complex technical evaluations
• Establish and maintain high standards for technical excellence, customer engagement, and execution quality across the team
• Help define and scale repeatable pre-sales methodologies, playbooks, demo environments, and evaluation frameworks
• Stay engaged with key strategic opportunities and act as an escalation point for complex technical and customer challenges
• Collaborate cross-functionally with Product and Engineering teams to communicate customer feedback and influence product direction
• Drive operational rigor across the team, including resource planning, pipeline alignment, forecasting support, and technical account prioritization
• Recruit, onboard, and develop top-tier Field Engineering talent
• Partner with Enablement and leadership teams to improve onboarding, training, and career development programs for the Field Engineering organization
• Stay current on emerging trends in AI-powered development tools, cloud platforms, CI/CD systems, and developer workflows
• Contribute to the evolution of CodeRabbit’s overall go-to-market and customer experience strategy

What you will bring:

• 6+ years of experience in customer-facing technical roles, including 2+ years leading Solutions Engineering, Sales Engineering, or Field Engineering teams
• Experience supporting enterprise SaaS or developer-focused products in fast-paced, high-growth environments
• Strong technical background with modern software development tools, cloud platforms, and developer infrastructure
• Demonstrated ability to coach teams through complex enterprise sales cycles and technical evaluations
• Experience partnering with Sales leadership on territory planning, strategic accounts, and deal execution
• Strong organizational and operational skills with the ability to scale processes and teams effectively
• Excellent communication, leadership, and interpersonal skills
• Ability to build trust with technical practitioners, engineering leaders, and executive stakeholders
• Strong sense of ownership, accountability, and bias toward execution
• Passion for AI-powered developer tools and improving software engineering workflows

Bonus Points for:

• Experience with container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g., Terraform), and CI/CD tooling (e.g., GitHub Actions)
• Experience working with AI-native developer platforms or developer productivity tooling
• Familiarity with enterprise security, compliance, and developer governance requirements