AI Platform Engineering Lead - Performance & Reliability

National Black MBA Association; Charlotte, Northern (NC, KY); Hybrid; USD 210,000 - 270,000; Full time

Job summary

Bank of America is seeking an accomplished engineering leader to build and run an organization that delivers technology products and services aligned with strategic outcomes. You will set technology direction, manage resources and budgets, and drive agile adoption across teams and the SDLC.

The role emphasizes agent runtime performance, latency profiling, model monitoring, and scalable platforms to improve throughput, reliability and cost efficiency.

Qualifications

• 15+ years of engineering leadership across enterprise platforms, developer tooling, or AI-enabled systems.
• Proven ability to define architecture, standards, and technical strategy in regulated environments.
• Experience in agent runtime performance, latency profiling, and model operations.
• Strong background in SRE practices and reliability engineering.
• Advanced degree in a technical discipline or equivalent leadership track.

Responsibilities

• Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage
• Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them
• Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards
• Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders
• Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization
• Improve the experience for our developers, making it easier to deliver industry‑leading solutions, while managing work efficiently and with the right controls
• Advance our technology platforms through innovation
• Reduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation

Skills

Business Acumen

Financial Management

Influence

Result Orientation

Risk Management

Analytical Thinking

Collaboration

Data Management

Stakeholder Management

Technical Strategy Development

Architecture

DevOps Practices

Solution Delivery Process

Solution Design

User Experience Design

Education

Advanced degree in a technical discipline or equivalent leadership record

Job description

Bank of America is seeking an accomplished engineering leader to build and run an organization that delivers technology products and services aligned with strategic outcomes. You will set technology direction, manage resources and budgets, and drive agile adoption across teams and the SDLC.

The role emphasizes agent runtime performance, latency profiling, model monitoring, and scalable platforms to improve throughput, reliability and cost efficiency.