Engineering Lead, Agentic AI Platform & Performance

Hobbsnews; Charlotte, Northern (NC, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Bank of America in the United States seeks a highly accomplished Agentic AI Platform Engineering & Performance Distinguished level to define and drive architecture, engineering standards, and the technical roadmap for high-performing, resilient agentic systems embedded across the Software Delivery Lifecycle (SDLC).

This role will shape how engineering teams design, measure, optimize, and scale agent runtime platforms to deliver reliable, responsive, and cost-effective AI capabilities across

Qualifications

• 15+ years of engineering leadership across enterprise platforms, developer tooling, or AI-enabled systems.
• Proven ability to define architecture, standards, and technical strategy, influencing senior leaders and operating effectively in regulated environments.
• Deep expertise in runtime profiling and latency optimization, including bottleneck analysis across orchestration, models, tools, and dependencies.
• Strong ability to implement performance strategies (caching, batching, async processing, streaming) to improve throughput and reduce cost.
• Experience designing efficient orchestration patterns that balance execution quality, scalability, and failure isolation.
• Experience building model performance monitoring systems (latency, throughput, errors, cost, and fallback behavior).
• Strong understanding of model routing and runtime controls to optimize quality, resiliency, and cost across varying workloads.
• Strong foundation in SRE practices (SLOs, error budgets, incident response, capacity planning, production readiness).
• Proven ability to design for resilience (load testing, graceful degradation, retries, timeouts, and failure containment).
• Track record scaling high-performance platforms to enterprise adoption, improving latency, reliability, cost efficiency, and developer experience.

Responsibilities

• Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage
• Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them
• Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards
• Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders
• Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization
• Improve the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls
• Advance our technology platforms through innovation
• Reduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation

Skills

Business Acumen

Financial Management

Influence

Result Orientation

Risk Management

Analytical Thinking

Collaboration

Data Management

Stakeholder Management

Technical Strategy Development

Architecture

DevOps Practices

Solution Delivery Process

Solution Design

User Experience Design

Education

Advanced degree in a technical discipline

Job description

Bank of America in the United States seeks a highly accomplished Agentic AI Platform Engineering & Performance Distinguished level to define and drive architecture, engineering standards, and the technical roadmap for high-performing, resilient agentic systems embedded across the Software Delivery Lifecycle (SDLC).

This role will shape how engineering teams design, measure, optimize, and scale agent runtime platforms to deliver reliable, responsive, and cost-effective AI capabilities across