AI Platform Engineer - Real-Time Speech & Telephony

Sierra; California (MO); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible PTO

Medical, dental, and vision benefits

Life insurance and disability benefits

Retirement plan

Parental leave

Fertility and family building benefits

Lunch and snacks

Discretionary benefit stipend

Free alphorn lessons

Job summary

Sierra is building a platform to enable every company to deliver better, human AI-driven customer experiences. We’re primarily in-person in San Francisco with growing North American, European, and Asian offices.

Join a values-driven team focused on Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The role involves building production AI-powered products, leading technical initiatives, and shipping full-stack solutions with Go and TypeScript.

Qualifications

• 4+ years hands-on experience building production products and systems.
• Experience and comfort to build and ship full-stack solutions.
• Degree in Computer Science or related field, or equivalent professional experience.
• Experience with Go and TypeScript.
• Experience building developer tooling, programming languages, or databases.
• Leadership experience on technical projects or teams.
• Experience building AI-powered products.

Responsibilities

• Transcription: enable accurate speech-to-text across languages and low latency.
• Synthesis: generate speech matching each brand and style.
• Runtime: adapt to real-time audio streams with interruptions and transfers.
• Scaling: build infrastructure to handle millions of calls per day.
• Telephony: real-time integrations to telephony systems and call centers.

Skills

Go

TypeScript

Full-stack development

Leadership

AI-powered products

Product mindset

Education

BSc in Computer Science or related field

Tools

Databases

Developer tooling

Job description

Sierra is building a platform to enable every company to deliver better, human AI-driven customer experiences. We’re primarily in-person in San Francisco with growing North American, European, and Asian offices.

Join a values-driven team focused on Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The role involves building production AI-powered products, leading technical initiatives, and shipping full-stack solutions with Go and TypeScript.