AI Platform & Agent Systems Engineer (Hybrid)

Victra; Durham, Northern (NC, KY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Paid training and career development

Health, dental, and vision insurance

401k retirement plan

Tuition reimbursement

Employee discounts on Verizon services

Referral bonuses

Career pathing opportunities

Job summary

Victra, Verizon’s premier retailer, is building AI into store operations with a hybrid Durham, NC role for an AI Engineer III. You will architect and code AI-based systems, design a shared agent platform, and mentor junior engineers while ensuring security and governance across business data.

You will apply leadership principles to deliver customer-focused AI solutions, collaborate across teams, and evaluate build-versus-buy options to align with company goals.

Qualifications

• Bachelor's degree in CS, IS, or equivalent.
• Hands-on coding experience; Python a plus.
• Experience delivering cloud-based AI/agent systems.

Responsibilities

• Build and ship AI agent systems used by store employees with evaluation and monitoring.
• Design shared platform for agents including context, permissions, runtimes, and auditability.
• Guide on agent frameworks and observability for reliable performance.
• Mentor early-career engineers through pairing and coaching in engineering processes.

Skills

Python programming

Cloud computing

Agent development

Mentoring

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or related

Tools

Azure

Azure AI Foundry

Claude Code / Codex

LLM observability stack

Job description

Victra, Verizon’s premier retailer, is building AI into store operations with a hybrid Durham, NC role for an AI Engineer III. You will architect and code AI-based systems, design a shared agent platform, and mentor junior engineers while ensuring security and governance across business data.

You will apply leadership principles to deliver customer-focused AI solutions, collaborate across teams, and evaluate build-versus-buy options to align with company goals.