Senior AI Engineer: Cloud Agent Systems & Platform

Victra - Verizon Authorized Retailer; Durham (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid training and career development

Health, dental, and vision insurance

401k retirement plan

Tuition reimbursement

Employee discounts on Verizon services

Referral bonuses

Career pathing opportunities

Job summary

Victra - Verizon Authorized Retailer in Durham, NC is building AI into store operations. The AI Engineer III role focuses on designing and implementing AI-powered tools and the platform that connects systems with security, context, and governance. You will mentor junior engineers and shape architecture while delivering production-ready solutions.

You will work cross-functionally to evolve agent frameworks, ensure observability, and balance build vs. buy choices to meet business needs.

Qualifications

• 5+ years building software or cloud systems, with at least 3 years delivering to the cloud (Azure preferred).
• Experience with agentic development tools (e.g. Claude Code, Codex, or similar).
• At least one AI or agent system shipped to production with named users and a working evaluation loop.
• Working knowledge of Azure AI Foundry, including the resource model and what Agent Service needs from the network.
• Strong Azure fundamentals: identity and RBAC, networking and private connectivity, monitoring, and cost management.
• Current hands-on coding ability (Python a plus).
• Fluency with at least one open-source agent framework and one LLM observability stack.
• Bachelor's degree in computer science, information systems, or equivalent experience.

Responsibilities

• Design and build AI-powered tools and the platform connecting systems and teams with context, guardrails, and security.
• Define architecture, write code, and mentor early-career engineers.
• Build agent systems and the shared platform for agents including context, permissions, environments, and auditability.
• Provide guidance on agent frameworks and observability for reliable performance.
• Take agents from questions to actions with safe stages and autonomous execution.
• Collaborate with other teams to develop reference architectures and implementations.
• Evaluate build-versus-buy options aligned with business needs.

Skills

Cloud systems

AI/agent systems

Agentic development tools

Azure fundamentals

Python

Open-source agent frameworks

LLM observability

Mentoring engineers

Education

Bachelor's degree in Computer Science or related field

Tools

Claude Code

Codex

Azure AI Foundry

Job description

Victra - Verizon Authorized Retailer in Durham, NC is building AI into store operations. The AI Engineer III role focuses on designing and implementing AI-powered tools and the platform that connects systems with security, context, and governance. You will mentor junior engineers and shape architecture while delivering production-ready solutions.

You will work cross-functionally to evolve agent frameworks, ensure observability, and balance build vs. buy choices to meet business needs.