AI Platform & Agent Operations Manager

PepsiCo Inc.; United States; Remote; USD 19,000 - 30,000; Full time

Job summary

PepsiCo Inc. seeks an AI Platforms Manager to lead the design and operation of agentic AI solutions at Hyderabad. You will own the AI Agent Operations Center, building workflows, telemetry, and guardrails to ensure safe, reliable agent behavior at scale.

You will collaborate across Data Science, Engineering, IT, and product teams to deliver observable, compliant AI platforms. You will drive CI/CD for agent services, onboard new use cases, and advance best practices in cost-effective deployments

Qualifications

• Bachelor’s in Computer Science, AI/ML, Data Science, or related field.
• 3–5+ years of software engineering experience; 1+ years building/observing AI/ML or GenAI apps preferred.
• Hands-on with agentic frameworks (Crew.ai, LangChain, Semantic Kernel, AutoGen, or similar).
• Proficiency in Python and APIs/microservices patterns.
• Experience with cloud environments and containerized deployments.
• Familiarity with observability fundamentals and production troubleshooting.
• Experience building internal platforms or operational consoles.
• Knowledge of OpenTelemetry and telemetry pipelines.
• Experience with Azure AI Search / vector databases and evaluation frameworks.
• Knowledge of Responsible AI practices.

Responsibilities

• AI Agent Operations Center development and maintenance (70%).
• Build and manage agent runtime registries, versioning and run histories.
• Create dashboards for agent health, latency, tool failure rate, and cost per run.
• Instrument agent flows end-to-end using tracing and telemetry.
• Collaborate with SRE/observability for production readiness.
• Collaboration with transformation teams and AI platform teams.
• Develop CI/CD pipelines for agent services and onboarding templates.
• Stay updated with AI advancements and validate agent reliability.

Skills

Python

AI/ML

Observability

Kubernetes

CI/CD

OpenTelemetry

LangChain

RAG

Vector search

Education

Bachelor's in Computer Science / AI/ML / Data Science

Tools

Azure/AWS/GCP

Kubernetes/AKS/EKS

OpenTelemetry

Job description

PepsiCo Inc. seeks an AI Platforms Manager to lead the design and operation of agentic AI solutions at Hyderabad. You will own the AI Agent Operations Center, building workflows, telemetry, and guardrails to ensure safe, reliable agent behavior at scale.

You will collaborate across Data Science, Engineering, IT, and product teams to deliver observable, compliant AI platforms. You will drive CI/CD for agent services, onboard new use cases, and advance best practices in cost-effective deployments