AI PDLC Program Lead — VP Level

Citi; Tampa (FL); On-site; USD 104,000 - 156,000; Full time

Benefits offered by this job

Competitive benefits

Discretionary incentive plans

Paid time off

Job summary

Citi in Tampa, Florida seeks a Program Manager to serve as the operational backbone of the AI Product Development Lifecycle (PDLC) Working Group. You will bridge POD supervision with engagement-level management, escalate program execution, and maintain governance across initiatives.

You will lead governance, reporting, risk, and stakeholder management, mentor teams, and ensure delivery within the program's framework.

Qualifications

• 5-8 years managing complex projects/programs following a structured methodology
• Independently lead complex programs within broader initiatives; medium-to-high risk, LOB-wide scope
• Guide, influence, and direct individuals through matrix management to achieve common goals
• Solve complex problems; turn incomplete/conflicting inputs into tactical action plans
• Acts as change catalyst; embodies strong team leadership and mobilization skills
• PMP or PRINCE2 certified (or within 1 year); MS Project, Word, Excel, PowerPoint

Responsibilities

• Establish governance aligned to PM Taxonomy; adapt based on evolving requirements
• Coordinate all POD meetings: cadence, agendas, takeaways, action tracking
• Maintain alignment to the approved engagement strategy
• Define program objectives and develop structure and controls for successful delivery
• Publish RAG status to Exec Sponsors and Operating Committee; manage escalations
• Develop executive-level progress dashboards based on plan and risk analysis
• Set direction and drive pace through clear, effective communication
• Capture and document lessons learned; share best practices across the team
• Maintain consolidated RAID log; ensure timely escalation and mitigation
• Provide challenge to status reports to highlight risk and ensure accuracy
• Proactively identify opportunities to manage risk through streamlining
• Execute active risk management with complete impact assessments
• Build strong relationships with MD-level and senior program stakeholders
• Manage, mentor, and coach team members; identify high performers
• Manage program resourcing strategy; escalating to senior leadership when needed
• Drive accountability and engagement — hold oneself and team to deliverables
• Experience using enterprise program management tools to plan work, track milestones, manage dependencies, and monitor delivery across complex initiatives
• Maintain accurate project records in tracking systems, including status, risks, issues, decisions, and action items
• Use project tracking data to produce clear reports for senior stakeholders and identify delays or risks that require escalation

Skills

Governance

Stakeholder management

Leadership

Risk management

Communication

Agile/SAFe

Problem solving

Education

PMP or PRINCE2 certified (or within 1 year)

Tools

Jira

Confluence

SharePoint

MS Project

Job description

Citi in Tampa, Florida seeks a Program Manager to serve as the operational backbone of the AI Product Development Lifecycle (PDLC) Working Group. You will bridge POD supervision with engagement-level management, escalate program execution, and maintain governance across initiatives.

You will lead governance, reporting, risk, and stakeholder management, mentor teams, and ensure delivery within the program's framework.