AI Operations Specialist

Upwell Revenue Software, Inc.

Omaha (NE)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits including health, dental, and vision insurance
401(k)
Flexible PTO policy
Modern, collaborative workspace in West Omaha
Flexible PTO

Job summary

A logistics technology company is seeking an AI Operations Specialist in Omaha. This role involves managing logistics accounting processes and collaborating with engineering teams to enhance automation. Ideal candidates will possess strong analytical and communication skills, with experience in logistics finance being advantageous. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Qualifications

  • Experience in logistics, transportation, or supply chain finance is preferred.
  • Comfortable learning new software systems quickly.
  • Ability to analyze intricate workflows accurately.
  • Excellent communicator with attention to detail.

Responsibilities

  • Manage end-to-end logistics Accounts Receivable processes.
  • Collaborate with engineers to automate solutions.
  • Provide actionable insights to influence the product roadmap.
  • Collaborate with software engineers to translate findings into automated solutions.
  • Analyze workflows and address exceptions requiring human judgment.
  • Work within TMS platforms and payment portals.
  • Provide actionable product insights from hands-on experience to influence roadmap.

Skills

Natural problem-solver
Tech-savvy professional
Strong Excel skills
Excellent communicator
Meticulous attention to detail

Tools

TMS systems (McLeod, Descartes)
ERP and accounting systems
API or EDI integrations
APIs/EDI

Job description

About UPWELL

We're building the next generation of logistics accounting software, automating complex financial processes that have traditionally required extensive manual work. Our mission is to transform how logistics companies handle their accounting operations through intelligent automation. As we grow, we're looking for talented individuals who can both execute today's processes and help build tomorrow's solutions.

Position Overview

As an AI Operations Specialist, you'll be at the intersection of backend office management and technological innovation. While you'll handle day-to-day operations, you'll also be instrumental in automating these very processes, working directly with our engineering and product team to build scalable solutions. Think of it as being both the expert user and the product visionary.

What You'll Do
  • Manage and oversee end-to-end logistics Accounts Receivable backend processes, ensuring accuracy and timeliness while identifying opportunities for automation.
  • Execute tailored workflows for diverse customer needs.
  • Handle and organize document management efficiently.
  • Collaborate with software engineers to translate findings into automated solutions.
  • Analyze intricate workflows and address exceptions requiring human judgment.
  • Work within TMS platforms and payment portals.
  • Provide actionable insights from hands-on experience to influence the product roadmap
What We're Looking For
  • Natural problem-solver who can think systematically about complex processes
  • Tech-savvy professional comfortable learning new software systems quickly
  • Strong Excel skills and data analysis capabilities
  • Excellent communicator who can explain complex concepts to different audiences
  • Meticulous attention to detail while maintaining big-picture perspective
What Will Set You Apart
  • Experience in logistics, transportation, or supply chain finance
  • Knowledge of ERP and accounting systems, particularly in logistics or transportation
  • Familiarity with TMS systems like McLeod, Descartes, Tai, Revenova, MercuryGate, Oracle Transportation Manager (OTM), etc.
  • Track record of improving or automating business processes
  • Project management experience
  • Understanding of API or EDI integrations and financial software systems
Why Join Us
  • Be part of transforming an industry through technology
  • Work on challenging problems that impact real businesses
  • Clear career growth path as we scale
  • Competitive salary range based on experience
  • Comprehensive benefits including health, dental, and vision insurance
  • 401(k)
  • Flexible PTO policy
  • Modern, collaborative workspace in West Omaha
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