AI Operations Specialist

Enboarder

Omaha (NE)

On-site

USD 85,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health, dental, and vision insurance

401(k)

Flexible PTO policy

Modern workspace in West Omaha

Job summary

A logistics technology firm is seeking an AI Operations Specialist in Omaha, NE. In this role, you will manage backend logistics operations and be key in automating processes. Applicants should be problem-solvers with strong Excel skills and comfortable with technology. You'll work closely with engineering teams to build scalable solutions and help transform how logistics companies handle their accounting. The position offers competitive salary and comprehensive benefits.

Qualifications

Natural problem-solver able to think about complex processes.
Strong Excel skills and data analysis capabilities.
Excellent communicator who can explain complex concepts.
Excellent communicator who explains complex concepts clearly.
Meticulous with attention to detail and big-picture view.

Responsibilities

Manage and oversee end-to-end logistics Accounts Receivable backend processes.
Collaborate with software engineers to translate findings into automated solutions.
Provide actionable insights to influence the product roadmap.
Collaborate with engineers to translate findings into automated solutions.
Analyze workflows and address exceptions requiring judgment.
Work with TMS platforms and payment portals.
Provide actionable insights to influence the product roadmap.

Skills

Problem-solving

Tech-savvy

Excel skills

Strong communication

Attention to detail

Tools

TMS systems

ERP systems

Tai

Revenova

MercuryGate

OTM

ERP systems

EDI integrations

Job description

About UPWELL

We're building the next generation of logistics accounting software, automating complex financial processes that have traditionally required extensive manual work. Our mission is to transform how logistics companies handle their accounting operations through intelligent automation. As we grow, we're looking for talented individuals who can both execute today's processes and help build tomorrow's solutions.

Position Overview

As an AI Operations Specialist, you'll be at the intersection of backend office management and technological innovation. While you'll handle day-to-day operations, you'll also be instrumental in automating these very processes, working directly with our engineering and product team to build scalable solutions. Think of it as being both the expert user and the product visionary.

What You'll Do

Manage and oversee end-to-end logistics Accounts Receivable backend processes, ensuring accuracy and timeliness while identifying opportunities for automation.
Execute tailored workflows for diverse customer needs.
Handle and organize document management efficiently.
Collaborate with software engineers to translate findings into automated solutions.
Analyze intricate workflows and address exceptions requiring human judgment.
Work within TMS platforms and payment portals.
Provide actionable insights from hands‑on experience to influence the product roadmap

What We’re Looking For

Natural problem‑solver who can think systematically about complex processes
Tech‑savvy professional comfortable learning new software systems quickly
Strong Excel skills and data analysis capabilities
Excellent communicator who can explain complex concepts to different audiences
Meticulous attention to detail while maintaining big‑picture perspective

What Will Set You Apart

Experience in logistics, transportation, or supply chain finance
Knowledge of ERP and accounting systems, particularly in logistics or transportation
Familiarity with TMS systems like McLeod, Descartes, Tai, Revenova, MercuryGate, Oracle Transportation Manager (OTM), etc.
Track record of improving or automating business processes
Project management experience
Understanding of API or EDI integrations and financial software systems

Why Join Us