AI Operations Specialist

Upwell LLC.

Omaha (NE)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive salary range

Comprehensive health, dental, and vision insurance

Flexible PTO policy

Job summary

A logistics technology company is looking for an AI Operations Specialist in Omaha, NE. This role involves managing logistics accounting processes and collaborating with engineering teams to automate operations. The ideal candidate will possess strong problem-solving skills, be tech-savvy, and have experience with TMS and ERP systems. Join us to make an impact through innovative solutions and enjoy competitive benefits, including flexible PTO and career growth opportunities.

Qualifications

Natural problem-solver who can think systematically about complex processes.
Tech-savvy professional comfortable learning new software systems quickly.
Excellent communicator who can explain complex concepts to different audiences.

Responsibilities

Manage and oversee end-to-end logistics Accounts Receivable backend processes.
Execute tailored workflows for diverse customer needs.
Collaborate with software engineers to translate findings into automated solutions.

Skills

Problem-solving

Data analysis

Strong Excel skills

Communication

Attention to detail

Tools

TMS systems (McLeod, Descartes, etc.)

ERP systems

API or EDI integrations

Job description

About UPWELL

We're building the next generation of logistics accounting software, automating complex financial processes that have traditionally required extensive manual work. Our mission is to transform how logistics companies handle their accounting operations through intelligent automation. As we grow, we're looking for talented individuals who can both execute today's processes and help build tomorrow's solutions.

Position Overview

As an AI Operations Specialist, you'll be at the intersection of backend office management and technological innovation. While you'll handle day-to-day operations, you'll also be instrumental in automating these very processes, working directly with our engineering and product team to build scalable solutions. Think of it as being both the expert user and the product visionary.

What You’ll Do

Manage and oversee end-to-end logistics Accounts Receivable backend processes, ensuring accuracy and timeliness while identifying opportunities for automation.
Execute tailored workflows for diverse customer needs.
Handle and organize document management efficiently.
Collaborate with software engineers to translate findings into automated solutions.
Analyze intricate workflows and address exceptions requiring human judgment.
Work within TMS platforms and payment portals.
Provide actionable insights from hands‑on experience to influence the product roadmap.

What We’re Looking For

Natural problem‑solver who can think systematically about complex processes
Tech‑savvy professional comfortable learning new software systems quickly
Strong Excel skills and data analysis capabilities
Excellent communicator who can explain complex concepts to different audiences
Meticulous attention to detail while maintaining big‑picture perspective

What Will Set You Apart

Experience in logistics, transportation, or supply chain finance
Knowledge of ERP and accounting systems, particularly in logistics or transportation
Familiarity with TMS systems like McLeod, Descartes, Tai, Revenova, MercuryGate, Oracle Transportation Manager (OTM), etc.
Track record of improving or automating business processes
Project management experience
Understanding of API or EDI integrations and financial software systems

Why Join Us