AI Operations Analytics Intern

Presto Phoenix, Inc.; San Diego (CA); Hybrid; USD 51,577,000 - 57,308,000; Full time

Job summary

Presto Phoenix, Inc. is seeking a student intern in San Diego to help evaluate how our AI performs in real-world restaurant environments. You’ll analyze drive-thru interactions, identify patterns, and surface opportunities to improve customer experience and business outcomes.

You will work 20–40 hours per week for 12–18 weeks, with on-site, remote, or hybrid options, depending on location and business needs. Mindset and curiosity matter more than specific experience.

Qualifications

• Highly analytical with strong attention to detail.
• Curious and proactive problem-solvers.
• Entrepreneurial in mindset; takes initiative and thinks beyond tasks.
• Strong communicators who can clearly document insights.
• Comfortable working independently in a fast-paced environment.
• Interested in AI, technology, and business operations.

Responsibilities

• Analyze real customer interactions and operational data 20–40 hours per week.
• Review drive-thru orders handled by our AI system across store locations.
• Monitor live AI sessions and escalate critical issues immediately.
• Track KPIs like NIR, AR, MBT, and AI efficiency to assess performance.
• Build reports summarizing trends, anomalies, and actionable insights.
• Document recurring issue patterns and route to appropriate teams.

Skills

Analytical

Data analysis

Communication

Entrepreneurial mindset

Job description

Presto Phoenix, Inc. is seeking a student intern in San Diego to help evaluate how our AI performs in real-world restaurant environments. You’ll analyze drive-thru interactions, identify patterns, and surface opportunities to improve customer experience and business outcomes.

You will work 20–40 hours per week for 12–18 weeks, with on-site, remote, or hybrid options, depending on location and business needs. Mindset and curiosity matter more than specific experience.