Role overview
Lead engineering and SaaS operations across multiple products, with responsibility for the teams, architecture, delivery practices, and production outcomes. A central part of the role is making AI-assisted development, testing, review, and operations part of everyday engineering work, then measuring its effects on quality, reliability, delivery speed, and customer outcomes.
Responsibilities
- Lead, hire, and develop directors, architects, and engineering teams, maintaining clear expectations for hiring and performance.
- Guide organization-wide adoption of AI coding tools and agents, coaching leaders and engineers and assessing adoption through observed work.
- Run engineering experiments with baselines, success measures, and explicit decisions about whether to expand, adjust, or stop.
- Own release quality and production reliability, including uptime, service commitments, on-call, incident response, security operations, and cloud spending.
- Set architecture direction across products, including legacy modernization and standards for AI-generated code.
- Coordinate roadmap delivery with Product and work with customer-facing teams to resolve escalations at their root cause.
Requirements
- A computer science or related degree, or equivalent experience.
- 12 or more years in software engineering, including at least five years leading engineering and two years managing managers.
- Experience leading multiple teams through managers across several products and codebases, including modernization of legacy systems.
- Leadership of a B2B SaaS engineering organization with team ownership of production operations.
- Current production use of AI coding assistants or agents, plus experience leading measured adoption across multiple teams.
- Experience designing engineering experiments and using flow-based delivery at scale, with CI/CD, automated testing, and release management.
- Experience leading a remote, distributed engineering organization; ability to review code and architecture.
Nice to have
- Background as a software architect or Staff/Principal engineer.
- Experience with logistics, routing, dispatch, courier, or healthcare operations software; Azure, infrastructure as code, SRE, SOC 2, or FinOps.
- Experience integrating acquired teams, leading across business units, or building AI-enabled product features.
Benefits and work setup
- Fully remote, global independent-contractor engagement with flexible, asynchronous hours; the listing states this arrangement is not eligible for employer-sponsored benefits.
- Access to AI engineering tools and a mandate to shape their use, plus professional growth support, shared tools and playbooks, and virtual community activities.