AI-Native SRE Lead: Incident Commander & Runbook Architect

IgniteTech; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

IgniteTech is looking for a Senior SRE in the United States who takes on significant responsibility during incidents, managing a platform that large brands depend on. You will own your shift, triaging customer-impacting incidents and building AI agents to handle operations.

The ideal candidate has extensive experience with AWS, strives for extreme ownership, and aims to enhance operational efficiencies through innovative agent-based solutions. This role demands adaptability and deep technical expertise.

Qualifications

• 5+ years operating SaaS at scale as a senior, on-call SRE with real incident experience.
• Extreme ownership; self-directed operations management.
• Deep knowledge in managing production incidents under pressure.

Responsibilities

• Own the shift and manage the outcomes of incidents.
• Build and maintain AI agents that optimize incident response.
• Protect production with stringent quality measures during changes.

Skills

Production incident management

AWS expertise

AI and agentic operations

Deep troubleshooting

Extreme ownership

Education

AWS Solutions Architect – Associate

Tools

Grafana

Prometheus

Datadog

Job description

IgniteTech is looking for a Senior SRE in the United States who takes on significant responsibility during incidents, managing a platform that large brands depend on. You will own your shift, triaging customer-impacting incidents and building AI agents to handle operations.

The ideal candidate has extensive experience with AWS, strives for extreme ownership, and aims to enhance operational efficiencies through innovative agent-based solutions. This role demands adaptability and deep technical expertise.