AI/ML Platform Lead — Azure & Databricks

Ahold Delhaize USA; Chicago (IL); Hybrid; USD 136,000 - 204,000; Full time

Job summary

Ahold Delhaize USA is seeking an AI/ML Tech Platform Manager to own a major platform area, prioritizing capabilities, standards, and integrations to improve reliability, developer experience, and cost-effective scale. The role is based in Chicago, IL with a flexible hybrid schedule including in-person and remote days.

You will lead roadmap definition, gather stakeholder feedback, translate needs into platform requirements, and drive adoption with KPIs while balancing security, performance, and

Qualifications

• 8+ years in platform, product, or technical leadership roles.
• 6+ years working in the AI/ML space.
• 5+ years of experience with Azure.
• 5+ years of experience with Databricks.
• Strong communication and stakeholder partnership skills.
• Proficiency with agile planning, ceremony participation, and outcome tracking.

Responsibilities

• Maintain vision and roadmap for assigned platform domains, defining the why and what behind platform capabilities and investments.
• Advocate for stakeholder and tenant needs by gathering customer feedback, usage signals, and operational insights on how the platform is performing.
• Translate stakeholder needs into platform requirements, service definitions, and clear acceptance criteria in partnership with engineering managers and architects.
• Prioritize and deliver capabilities; manage tradeoffs, dependencies, and change impacts across teams and integrations.
• Partner with engineering managers and architects to identify innovation and continuous improvement opportunities across the platform, balancing reliability, cost, and developer experience.
• Monitor lifecycle health, including reliability, performance, and security; guide improvements that reduce operational risk and technical debt.
• Support platform governance by partnering with engineering managers across teams to enforce platform guidelines and policies, and by collaborating with other platform owners to improve governance and change management practices.
• Participate in agile ceremonies and provide feedback and guidance where needed to ensure decisions are documented and follow-through is maintained.
• Provide platform owner review and signoff with the platform engineering manager before platform components are considered done, ensuring alignment to agreed standards and requirements.
• Partner with product teams to drive adoption and measure value realization through outcomes, KPIs, and stakeholder feedback.
• Coordinate outward communication to platform consumers and partners regarding impactful platform events, including outages, releases, and notable changes.
• Report progress, risks, and decisions to leadership and collaborators with clear, timely updates.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

Platform leadership

Stakeholder partnership

Agile planning

Education

Bachelor's degree or equivalent years of work experience

Tools

Azure

Databricks

Job description

Ahold Delhaize USA is seeking an AI/ML Tech Platform Manager to own a major platform area, prioritizing capabilities, standards, and integrations to improve reliability, developer experience, and cost-effective scale. The role is based in Chicago, IL with a flexible hybrid schedule including in-person and remote days.

You will lead roadmap definition, gather stakeholder feedback, translate needs into platform requirements, and drive adoption with KPIs while balancing security, performance, and