AI Learning Architect & Lead Trainer

OpenAI, Inc.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

OpenAI Academy seeks a Learning & Instruction Lead to own the design, delivery, and ongoing improvement of Academy's learning programs. You will lead priority workshops, build live and self-paced curriculum, and develop assessments and credentials that prepare community trainers and advisors to support others.

This role combines hands-on instruction with learning design, collaborating across Customer Education and Technical Success to ensure programs stay current with product changes and learner

Qualifications

• Design and deliver practical adult learning, customer education, or workforce training.
• Experience taking a learning program from design through launch and ongoing operation.
• Exceptional live instructor with a track record of engaging, hands-on sessions.
• Use AI (ChatGPT/Codex) to build, test, and refine demonstrations and learning resources.
• Translate audience needs into clear objectives, sequenced instruction, and measurable learning outcomes.
• Maintain a portfolio of polished training resources you created and delivered.
• Coach instructors or partners and define observable standards for teaching readiness and quality.
• Distinguish beginner workshops from sessions requiring deeper engineering expertise.
• Collaborate across content owners, product experts, and external partners with clear ownership.
• Expand access to AI skills across varied professional and community contexts.

Responsibilities

• Define competencies and learning paths for priority audiences and map content to needs.
• Lead in-person and virtual workshops; adapt instruction to experience level and troubleshoot live questions.
• Create polished curriculum, presentations, interactive learning experiences, and facilitator resources.
• Use AI to prototype and refine training materials with attention to accuracy and accessibility.
• Partner with teams to adapt shared resources for Academy audiences and keep programs current.
• Test demos in real accounts and environments for access, features, timing, and privacy considerations.
• Own training requirements and develop assessments and credentials with internal and external partners.
• Prepare instructors and mentors through train-the-trainer sessions and guidance.
• Coordinate with program teams to scope experiences that fit audience and delivery capacity.
• Oversee external partners and internal contributors to launch and improve programs.

Skills

Curriculum design

Live instruction

Adult learning

Training needs analysis

Public speaking

Tools

APIs

Job description

OpenAI Academy seeks a Learning & Instruction Lead to own the design, delivery, and ongoing improvement of Academy's learning programs. You will lead priority workshops, build live and self-paced curriculum, and develop assessments and credentials that prepare community trainers and advisors to support others.

This role combines hands-on instruction with learning design, collaborating across Customer Education and Technical Success to ensure programs stay current with product changes and learner