AI Infrastructure Solutions Engineer

traversal; United States; Remote; USD 150,000 - 300,000; Full time

Benefits offered by this job

Startup equity

Health insurance

Flexible time off

In-office snacks

Job summary

Traversal is hiring a Solutions Engineer to guide customers from technical discovery through deployment, acting as the technical voice in early conversations and pilot evaluations. You'll build tailored pilot deployments, collaborate with product and engineering, and help scale founder-led sales into repeatable processes.

This is a high-ownership, fast-paced startup role shaping AI-native infrastructure software adoption.

Qualifications

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
• Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Experience building POCs, leading demos, or owning technical parts of a sales cycle.
• Comfortable working in a fast‑paced startup environment with shifting priorities.
• Project management: coordinate across multiple stakeholders, lead recurring meetings, and drive pilots to completion.
• Proven enterprise experience navigating complex, multi‑stakeholder sales cycles from discovery through production

Responsibilities

• Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
• Translate complex infrastructure problems into tailored, high‑impact pilot evaluations.
• Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
• Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
• Support onboarding and implementation efforts for new customers, ensuring early wins and long‑term adoption.
• Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.

Skills

Solutions Engineer

Customer-facing

Communication skills

POC/Demo experience

Cloud infrastructure

Observability platforms

Tools

Terraform

Kubernetes

SRE tooling

Demo environments

Job description

Traversal is hiring a Solutions Engineer to guide customers from technical discovery through deployment, acting as the technical voice in early conversations and pilot evaluations. You'll build tailored pilot deployments, collaborate with product and engineering, and help scale founder-led sales into repeatable processes.

This is a high-ownership, fast-paced startup role shaping AI-native infrastructure software adoption.