AI Infrastructure Engineer — Scale & Observability

ServiceNow; Mountain View (CA); On-site; USD 126,000 - 195,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave programs

Job summary

ServiceNow in Mountain View seeks an experienced infrastructure engineer to shape the Moveworks AI infrastructure. You will architect the next generation of foundational services and scale our platform to support rapid product development.

You will partner with machine learning, search, product, data, and frontend teams to build elegant, reliable solutions, improve observability, and drive performance and scalability across Moveworks applications.

Qualifications

• BS+ in computer science or a related field.
• Strong problem solving and programming fundamentals.
• Experience with RESTful APIs and distributed services.
• Familiarity with concurrency, networking, caching and cloud platforms.

Responsibilities

• Architect and evolve Moveworks AI infrastructure within a fast-moving team.
• Collaborate with ML, search, product, data, and frontend teams on infrastructure needs.
• Build and operate core infrastructure, distributed stores, auth, events, and feature flags.
• Improve observability, logging, tracing, monitoring, and alerting.
• Deliver deadline-driven work across interdependent engineering teams.

Skills

Java

Go

Python

C++

Data structures

Algorithms

RESTful APIs

Concurrency

Containers

Cloud platforms

Kafka

Elasticsearch/OpenSearch

Istio

Education

BS+ in computer science or related field

Tools

Kafka

Elasticsearch or OpenSearch

Istio

Job description

ServiceNow in Mountain View seeks an experienced infrastructure engineer to shape the Moveworks AI infrastructure. You will architect the next generation of foundational services and scale our platform to support rapid product development.

You will partner with machine learning, search, product, data, and frontend teams to build elegant, reliable solutions, improve observability, and drive performance and scalability across Moveworks applications.