AI & HPC Cloud Systems Engineer

Alarm Com; Tysons (VA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Paid vacation

Job summary

Alarm.com is seeking a Cloud Systems Engineer to support and operate large-scale AI and HPC environments in Tysons, VA. You will deploy and maintain GPU-accelerated compute infrastructure, manage OS and firmware lifecycles, and partner with AI engineering teams to ensure reliability and scalability of our AI workloads.

The role emphasizes hands-on Linux administration, hardware diagnostics, and automation to streamline deployment and operations across AI platforms.

Qualifications

• 3-5 years of Linux systems administration experience in production environments.
• 3-5 years of experience supporting enterprise server infrastructure.
• Experience supporting large-scale compute environments, HPC platforms, AI infrastructure, or GPU-enabled systems.
• Experience performing hardware diagnostics, firmware management, and lifecycle maintenance.
• Experience working within datacenter operations environments.
• Bash, Python, PowerShell, or similar scripting languages
• Operating system performance tuning and monitoring
• Storage and networking fundamentals
• Experience with infrastructure monitoring and observability platforms, ex Grafana.

Responsibilities

• Deploy, configure, and maintain GPU-accelerated compute infrastructure.
• Manage OS, firmware, BIOS, BMC, driver, and software lifecycle updates.
• Monitor system health, performance, utilization, and capacity across AI infrastructure environments.
• Support infrastructure for AI model training, inference, and data processing workloads.
• Develop and maintain operational standards, runbooks, and maintenance procedures.
• Participate in on-call support and incident response activities.
• Administer enterprise Linux environments, including Ubuntu and Red Hat-based distributions.
• Perform system patching, hardening, and OS lifecycle management.
• Troubleshoot OS, kernel, storage, networking, and application-level issues.
• Develop automation to streamline deployment, monitoring, and operational processes.
• Support security and compliance initiatives across AI infrastructure platforms.
• Install, configure, maintain, and troubleshoot enterprise compute hardware.
• Diagnose and resolve issues involving GPUs, CPUs, memory, storage, power, and networking components.
• Perform firmware upgrades and hardware lifecycle management activities.
• Coordinate hardware replacements, vendor support engagements, and warranty services.
• Participate in rack-and-stack deployments, datacenter expansions, and technology refresh projects.
• Maintain accurate asset inventories and operational documentation.
• Support high-performance networking technologies, including Ethernet and InfiniBand environments.
• Collaborate with networking, storage, cloud, and AI engineering teams on infrastructure design and operations.
• Assist with scalability, resiliency, and performance optimization initiatives.
• Perform root-cause analysis of infrastructure failures and develop preventative measures.
• Other duties as assigned.

Skills

Linux administration

Bash

Python

PowerShell

Hardware troubleshooting

System patching

Monitoring

Networking basics

Grafana

Tools

BMC tools

Automation tooling

Job description

Alarm.com is seeking a Cloud Systems Engineer to support and operate large-scale AI and HPC environments in Tysons, VA. You will deploy and maintain GPU-accelerated compute infrastructure, manage OS and firmware lifecycles, and partner with AI engineering teams to ensure reliability and scalability of our AI workloads.

The role emphasizes hands-on Linux administration, hardware diagnostics, and automation to streamline deployment and operations across AI platforms.