AI GTM Systems Specialist

Jobtailor; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Quorum is seeking a skilled RevOps/Marketing Ops program lead to build and operate AI/ML workflows across the customer lifecycle.

You will design LLM-driven pipelines, integrate with Salesforce, Marketo, Clay, and automation tools, and ensure deliverability and compliance while partnering with Sales, Marketing, and CS to convert business pain points into AI initiatives.

Qualifications

• 1–3 years building or operating AI/ML applications and LLM workflows.
• 1–5 years in RevOps, Marketing Ops, or Sales Ops within a B2B SaaS environment.
• Proficiency with LLM APIs, including Anthropic and OpenAI.
• Prompt engineering experience.
• Basic Python proficiency.
• Experience with workflows using Zapier, Make, and n8n.
• Experience with Salesforce and Marketo.
• Comfort with Claude Code and MCP connectors.
• Understanding of email deliverability and compliance standards.
• Experience measuring ROI via KPIs such as conversion rates and pipeline creation.
• Must be based in the United States and legally authorized to work; listed states.
• Hands-on experience with LLM APIs and building RAG systems.

Responsibilities

• Build and maintain intelligent AI agents across the customer lifecycle, including campaign ideation, audience discovery, competitive intelligence, and account-based sales support.
• Manage prospect list generation, waterfall enrichment, sequencing, reply management, and meeting hand-offs to Account Executives.
• Design prompt templates, tool definitions, and Retrieval-Augmented Generation pipelines over internal content libraries and CRM data.
• Implement safety protocols, PII protection, content filtering, and production guardrails.
• Track token usage, latency, costs, sending infrastructure, and email deliverability.
• Ensure regulatory compliance with CAN-SPAM and GDPR.
• Run A/B tests on prompts and workflows.
• Track pipeline generated, meetings booked and held, time-to-first-touch, and AE time saved.
• Partner with Sales, Marketing, and CS teams to translate operational pain points into AI initiatives.
• Lead pilot programs and create user enablement documentation.
• Report directly to the Sr. Director of Demand Generation and Marketing Operations.

Skills

LLM API Proficiency

Prompt Engineering

Basic Python

Email Deliverability

RAG Systems

KPI Measurement

A/B Testing

Data Protection

Content Filtering

Webhooks

Tools

Salesforce

Marketo

Clay

Zapier

Make

N8n

Claude Code

MCP Connectors

Job description

• Build and maintain intelligent AI agents across the customer lifecycle, including campaign ideation, audience discovery, competitive intelligence, and account-based sales support
• Manage prospect list generation, waterfall enrichment, sequencing, reply management, and meeting hand-offs to Account Executives
• Design prompt templates, tool definitions, and Retrieval-Augmented Generation pipelines over internal content libraries and CRM data
• Implement safety protocols, PII protection, content filtering, and production guardrails
• Track token usage, latency, costs, sending infrastructure, and email deliverability
• Ensure regulatory compliance with CAN-SPAM and GDPR
• Run A/B tests on prompts and workflows
• Track pipeline generated, meetings booked and held, time-to-first-touch, and AE time saved
• Partner with Sales, Marketing, and CS teams to translate operational pain points into AI initiatives
• Lead pilot programs and create user enablement documentation
• Report directly to the Sr. Director of Demand Generation and Marketing Operations

Requirements

• 1–3 years of hands-on experience building or operating AI/ML applications and LLM agentic workflows
• 1–5 years in RevOps, Marketing Ops, or Sales Ops within a B2B SaaS environment
• Proficiency with LLM APIs, including Anthropic and OpenAI
• Prompt engineering experience
• Basic Python proficiency
• Experience with Clay or equivalent platforms
• Experience with webhooks and automation tools such as Zapier, Make, and n8n
• Experience with Salesforce and Marketo
• Comfort working with Claude Code and MCP connectors
• Understanding of email deliverability dynamics and compliance standards
• Experience measuring ROI through KPIs such as conversion rates, deliverability health, and pipeline creation
• Ability to translate technical AI concepts for non-technical stakeholders
• Must be based in the United States and legally authorized to work in the United States
• Must live in one of the listed states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV
• Must already be authorized to work without current or future visa sponsorship; Quorum does not provide work authorization, relocation assistance, or visa sponsorship/transfer
• Hands-on experience with LLM APIs and building RAG systems

Core Competencies

Demonstrates expertise in building and operating AI/ML applications, with a strong focus on prompt engineering and LLM APIs. Proficient in managing operational processes within B2B SaaS environments, ensuring compliance with regulatory standards and translating technical concepts for diverse stakeholders.

Highest-signal resume keywords

• AI/ML Application Development
• LLM API Proficiency
• Prompt Engineering
• B2B SaaS Experience
• Regulatory Compliance

ATS Optimization Keywords

Hard Skills

• AI/ML Applications
• Prompt Engineering
• Basic Python
• Email Deliverability
• KPI Measurement
• RAG Systems
• Token Usage Tracking
• A/B Testing
• Data Protection Protocols
• Content Filtering

Soft Skills

• Stakeholder Communication
• Collaboration
• Problem-Solving

Industry Keywords

• B2B SaaS
• RevOps
• Marketing Ops
• Sales Ops
• CAN-SPAM
• GDPR

Tools & Technologies

• Salesforce
• Marketo
• Clay
• Zapier
• Make
• N8n
• Claude Code
• MCP Connectors