AI Fluency Program Manager – Enterprise Learning

Charles Schwab Corporation; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Charles Schwab Corporation seeks an experienced Program Manager for AI Fluency to design and deliver scalable learning experiences that translate complex AI concepts into practical, role-based solutions.

You will partner with SMEs, governance teams, and business leaders to continuously evolve content, focusing on responsible AI use and measurable business impact across the enterprise.

Qualifications

• 10+ years of instructional design, learning and development, learning strategy, enterprise capability building, content program management, or related disciplines.
• 10+ years of experience developing learning programs, content, or curricula for large organizations.
• Experience leading end-to-end content development initiatives from concept through delivery.
• Experience translating technical topics into role-based learning experiences.

Responsibilities

• Design and develop scalable learning experiences that transform AI concepts into practical solutions.
• Partner with SMEs, governance teams, and business leaders to create engaging content that drives measurable business impact.
• Evolve content to respond to changing business needs while ensuring responsible-use of AI.

Skills

Instructional design

Learning & development

Content program management

Content strategy

Stakeholder collaboration

Project management

Measurement & analytics

Adult learning principles

Education

Bachelor's degree or equivalent

Tools

Learning management systems

Content authoring tools

Knowledge management practices

Job description

Charles Schwab Corporation seeks an experienced Program Manager for AI Fluency to design and deliver scalable learning experiences that translate complex AI concepts into practical, role-based solutions.

You will partner with SMEs, governance teams, and business leaders to continuously evolve content, focusing on responsible AI use and measurable business impact across the enterprise.