AI-First Project Manager, Field Ops & Tech

Rivian; San Jose (CA); On-site; USD 117,000 - 155,000; Full time

Benefits offered by this job

Annual bonus & equity

Comprehensive benefits package

401(k) and ESPP

Job summary

Rivian is seeking an AI-driven professional to join Applied Intelligence, bridging field operations with digital technology. You will study models, build prototypes, and validate AI workflows that improve service operations while ensuring a human-focused customer experience.

The role emphasizes hands-on prototyping, collaboration with field teams, and end-to-end handoffs to Digital Technology and AI Engineering for scale.

Qualifications

• Applied ingenuity: Concrete artifacts you built, shipped, or stood up.
• Sequential growth in demanding, execution-driven organizations.
• A personal portfolio: Public work or side projects.
• HS diploma or equivalent is required.

Responsibilities

• Know the operation — firsthand and at scale with advisors and technicians; ground proposals in measured quality and customer experience.
• Do real research at the frontier; evaluate unlocks against real service workflows.
• Build working prototypes and prove them with eval and regression suites; maintain quality gates.
• Hand off validated workflows to Digital Technology and AI Engineering teams for scale.
• Run your own work AI-first; admin, analysis, and project management run through shared tools.

Skills

Applied ingenuity

Career progression

Personal portfolio

Evidence of capability

Strategic communicator

Education

HS diploma or equivalent

Job description

Rivian is seeking an AI-driven professional to join Applied Intelligence, bridging field operations with digital technology. You will study models, build prototypes, and validate AI workflows that improve service operations while ensuring a human-focused customer experience.

The role emphasizes hands-on prototyping, collaboration with field teams, and end-to-end handoffs to Digital Technology and AI Engineering for scale.