AI-First IT Leader: Platform, Governance & Enablement

CentralSquare Technologies Career Center; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

CentralSquare is seeking a strategic IT leader to drive an AI-first transformation across internal systems. You will oversee all IT domains, represent IT on the AI Innovation Committee, and coordinate AI enablement with cross-functional partners company-wide.

The role emphasizes governance, tool deployment, and a strong focus on uptime and security, with a remote/hybrid work environment in North America.

Responsibilities

• Craft and drive the vision and roadmap for internal systems that is AI-first
• Develop mechanisms to track progress against that roadmap
• Represent IT on the AI Innovation Committee; coordinate cross-functional AI enablement needs
• Establish and run an AI-first prioritization process for IT: define intake and cadence
• Own the AI tool deployment playbook and meet roadmap timelines
• Hold 99.9% uptime across all AI platforms (Claude, Agentforce, Forethought, etc.)
• Drive the 5-domain AI org structure within IT: AI Platform & Security; AI Data & Integrations; AI-Powered Applications; AI-First IT Support; AI Ops
• Partner with the CISO on governance around data and integration use
• Champion Claude adoption across the company from 144 users to org-wide
• Report IT AI metrics monthly: uptime, helpdesk deflection, deployment velocity
• Own IT budget with an AI-first lens; prioritize Accelerator and Enabler initiatives
• Partner with Infrastructure Team to build CJIS-compliant AI governance framework
• Coordinate with CISO to enable security mandates across Platform & MCP/Integrations

Job description

CentralSquare is seeking a strategic IT leader to drive an AI-first transformation across internal systems. You will oversee all IT domains, represent IT on the AI Innovation Committee, and coordinate AI enablement with cross-functional partners company-wide.

The role emphasizes governance, tool deployment, and a strong focus on uptime and security, with a remote/hybrid work environment in North America.