AI-First Director, Digital Workplace & Reliability

The Hartford

New York (NY)

Hybrid

USD 178,000 - 266,000

Full time

7 days ago

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Job summary

The Hartford is pursuing an AVP of Digital Workplace Engineering to redesign and harden collaboration platforms and the digital workspace. You will lead AI-first engineering, operationalize Reliability Engineering, and align run operations with measurable outcomes while guiding teams through OKRs.

Based in the greater Hartford area, this hybrid role emphasizes in-house depth, vendor governance, and a product‑oriented view of employee technology with a focus on availability, performance, and user

Qualifications

12+ years in technology engineering and operations.
5+ years leading multi-team engineering organizations.
Proven AI-first or AI-assisted engineering transformation at scale.
Experience building reliability engineering with SLOs and incident mgmt.

Responsibilities

Set the engineering and reliability strategy for collaboration platforms and the digital workspace.
Translate strategy into a multi-year roadmap and clear OKRs.
Operationalize Reliability Engineering with SLOs and incident standards across platforms.
Drive AI-first, automation-first engineering culture and tooling.
Build end-to-end observability and digital employee experience monitoring.
Lead and modernize engineering leaders and teams to raise technical depth.