AI-First CX Internship — Hybrid, Real Impact

Verizon; Basking Ridge (NJ); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) Savings Plan

Holiday pay

Hybrid work environment

Job summary

Verizon offers a hybrid internship in Basking Ridge, NJ, where you’ll work on a real project in real time with broad exposure across the AI-first ecosystem. The 10‑week program runs June 2027 through August 2027, with a focus on customer-first enhancements and cross‑functional collaboration.

Ideal candidates are Bachelor’s students with strong communication, data-driven reasoning, and an interest in ethical AI practices.

Qualifications

• Be currently enrolled in a Bachelor’s degree program with a graduation date between December 2027 - June 2028, and be in good academic standing.
• Have ability to participate in a full‑time, hybrid, 10‑week (temporary) internship between June 2027 to August 2027.
• Have authorization to work in the U.S. without restrictions or need for future sponsorship.

Responsibilities

• You will work on a real project in real time: it's impactful and timely work the business depends on.
• Collaborate with cross-functional teams to design and deploy omnichannel solutions and advocate for customer-first improvements.
• Gather and interpret customer feedback, data, and metrics to inform product and process improvements.

Skills

Analytical thinking

Communication skills

Collaborative mindset

Problem solving

Education

Bachelor’s degree ongoing (Graduation Dec 2027 - Jun 2028)

Tools

Google Workspace

Microsoft Office

Miro

Jira

Job description

Verizon offers a hybrid internship in Basking Ridge, NJ, where you’ll work on a real project in real time with broad exposure across the AI-first ecosystem. The 10‑week program runs June 2027 through August 2027, with a focus on customer-first enhancements and cross‑functional collaboration.

Ideal candidates are Bachelor’s students with strong communication, data-driven reasoning, and an interest in ethical AI practices.