AI Field Solutions Engineer — Pre-Sales & Customer Impact

CodeRabbit; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

CodeRabbit is seeking a Field Engineer to serve as a technical advisor during pre-sales, collaborating with Account Executives, Product, Engineering and Customer Success to translate customer needs into technical solutions.

You will drive demos and PoVs, respond to security questionnaires, and help ensure a smooth handoff from pre-sales to post-sales, contributing to a scalable, AI-powered SDLC platform for our customers.

Qualifications

• 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced startup-like environment.
• Experience working with diverse stakeholders, from technical teams to business leaders.
• Strong organizational skills and ability to manage multiple customer needs simultaneously.
• Strong experience with software development tools and platforms.
• Comfortable working with commandline.
• Knowledge in cloud platforms (AWS, GCP or Azure).
• Excellent communication and interpersonal skills.
• Willingness to uplevel the knowledge and skills of peers through mentorship and trainings.

Responsibilities

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Translate business objectives into technical requirements and solution designs.
• Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform.
• Help in responding to security questionnaires.
• Habitually provide feedback and collaborate cross‑functionally with product and engineering teams to address customer issues with a focus on improving the product experience.
• Stay abreast with industry trends, and emerging technologies in AI‑powered development tools and platforms.
• Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices.
• Support transition from pre‑sales to post‑sales to ensure a smooth customer onboarding experience.

Skills

Customer-facing

Cloud platforms

Command line

AWS

GCP

Azure

Communication

Ownership

Tools

Kubernetes

Terraform

Github Actions

Job description

CodeRabbit is seeking a Field Engineer to serve as a technical advisor during pre-sales, collaborating with Account Executives, Product, Engineering and Customer Success to translate customer needs into technical solutions.

You will drive demos and PoVs, respond to security questionnaires, and help ensure a smooth handoff from pre-sales to post-sales, contributing to a scalable, AI-powered SDLC platform for our customers.