AI Engineer Remote (United States) · View role

Point11; Miami (FL); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Remote work (US)

Annual learning budget

Job summary

Point11 is building the agents and model pipelines that power the next wave of customer conversations. This remote US role with regular time in Miami focuses on shipping end-to-end LLM-powered features, from prompts and retrieval to tool use and evaluations.

You will design evals, choose models based on cost and latency, and instrument systems to understand outcomes. Ideal candidates think in terms of retries, timeouts, and failures while collaborating with product and Forward Deployed Engineers.

Qualifications

• You’ve shipped LLM-powered features to real users.
• You trust evals and design them into products.
• You think in systems: retries, timeouts, costs, and failure modes.

Responsibilities

• Build the eval suite that tracks agent performance daily.
• Cut latency of Voice/LMM turns while preserving quality.
• Design agents that translate campaign findings into actions.
• Instrument interactions to audit what and why.
• Collaborate with product and Forward Deployed Engineers on requirements.

Skills

LLM features

Eval design

System thinking

Latency optimization

Cross-functional collaboration

Tools

TypeScript

Python

Job description

We are a team building the infrastructure for the agent era. A decade ago, the brands that leaned into mobile won. The same shift is happening with agents: how people find businesses, ask questions, and buy is moving from static pages into conversations. 800 million people already discover brands through agent search, and who gets chosen is being decided right now.

Build the agents and model pipelines at the heart of Point11: the digital twins that stand in for a company's customers, the campaigns that question them, and the Chat and Voice agents that answer real visitors. You own prompts, evals, retrieval, and tool use from the first experiment to production. Every interaction has to feel intelligent, and it has to happen in .11 seconds. Small team, high bar. Founded by ex-Googlers. We hire accordingly.

What Your First Year Looks Like

• Build the eval suite that tells us, every day, whether a customer's digital twins still answer the way its real customers do.
• Cut the latency of a Voice agent's turn while raising its answer quality, measured on real calls.
• Design the agent that turns a campaign's findings into the next actions a brand should take, and prove it with outcomes.

What the Day-to-Day Feels Like

• Ship LLM features end to end: prompts, retrieval, tool use, structured outputs, evals
• Design evaluations that catch regressions before customers do
• Choose the right model for each job and know why, on cost, latency, and quality
• Instrument every agent so we can see what it did and why
• Work with product and Forward Deployed Engineers to turn what customers need into working agents

About You

• You've shipped LLM-powered features to real users, not just demos
• You're strong in TypeScript or Python and comfortable across the stack
• You've built evals and you trust them more than vibes
• You think in systems: retries, timeouts, costs, and failure modes
• You live in the United States. This role is remote, with regular time in Miami.

Even Better If You Have

• Voice or real-time conversational agents
• Retrieval at scale: embeddings, vector search, hybrid ranking
• Agent frameworks, MCP, or tool-calling protocols
• Research experience in NLP or ML

What We Offer

• Your agents are the product customers see
• Remote in the United States, with time together in Miami
• The newest models, used in production the week they land
• A direct line to the founding team on product
• An annual learning budget for conferences and development