AI Engineer III: Multi-Agent Systems on Vertex AI (Hybrid)

FedEx; Plano (TX); Hybrid; USD 123,000 - 166,000; Full time

Job summary

FedEx is seeking an AI Engineer III in a hybrid role based in Plano, TX (also Memphis, TN or Pittsburgh, PA) to design, develop, deploy, and maintain governed AI/ML solutions for intelligent automation and analytics. You will work across multi-agent systems, RAG pipelines, and LLMOps, on Vertex AI and GCP.

You will collaborate with Data Scientists, Data Engineers, and Platform teams to move models from prototype to production, while ensuring observability, SLOs, and incident response readiness.

Qualifications

• Bachelor's degree in Computer Science, Data Science, Engineering, or related field is required.
• 3-5+ years of dedicated experience designing and shipping ML models to production.
• Experience leading the design of a significant ML-powered feature.

Responsibilities

• Design, develop, and maintain multi-agent systems and deterministic workflow agents.
• Deploy and operate ADK agents and tool integrations on Vertex AI and GCP.
• Create scalable ingestion, embedding, and RAG pipelines in Python.
• Implement HITL tool confirmations and session/state memory management.
• Ensure observability with tracing, logging, and performance monitoring.
• Collaborate with Data Scientists and ML/Ops to move models from prototype to production.
• Define and own SLOs, latency targets, and incident response strategies.

Skills

Multi-agent systems

Human-in-the-loop

Observability

ML production readiness

Education

Bachelor's degree in CS/DS/Engineering

Master's preferred

Tools

Python

Vertex AI

BigQuery Vector Search

GCS

Cloud Run

GKE

APIs

MCP (Model Context Protocol)

Job description

FedEx is seeking an AI Engineer III in a hybrid role based in Plano, TX (also Memphis, TN or Pittsburgh, PA) to design, develop, deploy, and maintain governed AI/ML solutions for intelligent automation and analytics. You will work across multi-agent systems, RAG pipelines, and LLMOps, on Vertex AI and GCP.

You will collaborate with Data Scientists, Data Engineers, and Platform teams to move models from prototype to production, while ensuring observability, SLOs, and incident response readiness.